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VDOT Smart-Tag EZ-Pass Customer Service Center

Status:

Existing

Definition:

This center is responsible for the back office administration of Virginia's toll systems including the Dulles Toll Road, the privately owned Dulles Greenway and others.

Stakeholder:

VDOT Central Office

Architecture Flow Diagrams
which include VDOT Smart-Tag EZ-Pass Customer Service Center:

• VDOT Smart-Tag EZ-Pass Customer Service Center RMA Downtown Expressway
• VDOT Smart-Tag EZ-Pass Customer Service Center RMA Powhite Parkway
• VDOT Smart-Tag EZ-Pass Customer Service Center Route 460 Toll Road
• VDOT Smart-Tag EZ-Pass Customer Service Center VDOT CRO TOC/ATMS
• VDOT Smart-Tag EZ-Pass Customer Service Center VDOT Powhite Extension Toll Road

Architecture Flows
to/from the VDOT Smart-Tag EZ-Pass Customer Service Center:

VDOT Smart-Tag EZ-Pass Customer Service Center RMA Downtown Expressway

• toll coordination

VDOT Smart-Tag EZ-Pass Customer Service Center RMA Powhite Parkway

• toll coordination

VDOT Smart-Tag EZ-Pass Customer Service Center Route 460 Toll Road

• toll coordination

VDOT Smart-Tag EZ-Pass Customer Service Center VDOT CRO TOC/ATMS

• toll probe data

VDOT Smart-Tag EZ-Pass Customer Service Center VDOT Powhite Extension Toll Road

• payment instructions


• toll coordination

RMA Downtown ExpresswayVDOT Smart-Tag EZ-Pass Customer Service Center

• toll coordination

RMA Powhite ParkwayVDOT Smart-Tag EZ-Pass Customer Service Center

• toll coordination

Route 460 Toll RoadVDOT Smart-Tag EZ-Pass Customer Service Center

• toll coordination

VDOT CRO TOC/ATMSVDOT Smart-Tag EZ-Pass Customer Service Center

• toll service change request

VDOT Powhite Extension Toll RoadVDOT Smart-Tag EZ-Pass Customer Service Center

• payment transactions

National ITS Architecture Subsystems
mapped to the VDOT Smart-Tag EZ-Pass Customer Service Center:

• Payment Administration Center Subsystem

National ITS Architecture Services
associated with VDOT Smart-Tag EZ-Pass Customer Service Center:

• TM10 - Electronic Toll Collection - Private Toll Facilities -- (Graphic)
• TM10 - Electronic Toll Collection - RMA -- (Graphic)
• TM10 - Electronic Toll Collection - VDOT Toll Facilities -- (Graphic)

National ITS Architecture Functional Requirements
associated with VDOT Smart-Tag EZ-Pass Customer Service Center:

none