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VDOT Customer Call Center

Status:

Existing

Definition:

VDOT Customer Call Center provides a central location for call-taking and web interface with the VDOT Residencies and VDOT Traffic Operations Centers.

Stakeholder:

VDOT Central Office

Systems Interconnected
with the VDOT Customer Call Center


Architecture Flow Diagrams
which include VDOT Customer Call Center:

Architecture Flows
to/from the VDOT Customer Call Center:

VDOT Customer Call Center flows into icon VDOT NWR Maintenance and Construction Residencies VDOT Customer Call Center flows into icon VDOT NWRO TOC/ATMS VDOT NWRO TOC/ATMSflows into iconVDOT Customer Call Center

National ITS Architecture Subsystems
mapped to the VDOT Customer Call Center:

National ITS Architecture Services
associated with VDOT Customer Call Center:

  • none

National ITS Architecture Functional Requirements
associated with VDOT Customer Call Center:

  • none