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Emergency Notification Support

'Emergency Notification Support' receives emergency notification messages from vehicles or personal handheld devices, determines an appropriate response, and either uses internal resources or contacts a local agency to provide that response. The nature of the emergency is determined based on the information in the received message as well as other inputs. This object effectively serves as an interface between automated collision notification systems and the local public safety answering point for messages that require a public safety response. This capability depends on an up-to-date registry of public safety answering points/response agencies by coverage area, the type of emergency, and hours of service.

  1. After the mayday becomes a verified incident, the center shall determine the appropriate response to the mayday message.
  2. The center shall acknowledge the request for emergency assistance, whether originated by the driver, automatically by the vehicle's safety systems, or by a traveler via a personal handheld device.
  3. The center shall collect mayday messages from travelers via personal handheld devices.
  4. The center shall monitor subscribed vehicle data, including changes in velocity, attitude/orientation, position, and air bag status to determine when an emergency situation (crash) has happened.