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VDOT Smart-Tag EZ-Pass Customer Service Center

Status:

Existing

Definition:

This center is responsible for the back office administration of Virginia's toll systems including the Dulles Toll Road, the privately owned Dulles Greenway and others.

Stakeholder:

VDOT Central Office

Architecture Flow Diagrams
which include VDOT Smart-Tag EZ-Pass Customer Service Center:

• VDOT Smart-Tag EZ-Pass Customer Service Center RMA Downtown Expressway
• VDOT Smart-Tag EZ-Pass Customer Service Center RMA Powhite Parkway
• VDOT Smart-Tag EZ-Pass Customer Service Center Route 460 Toll Road
• VDOT Smart-Tag EZ-Pass Customer Service Center VDOT Powhite Extension Toll Road
• VDOT Smart-Tag EZ-Pass Customer Service Center VDOT Richmond TOC

Architecture Flows
to/from the VDOT Smart-Tag EZ-Pass Customer Service Center:

VDOT Smart-Tag EZ-Pass Customer Service Center RMA Downtown Expressway

• toll coordination

VDOT Smart-Tag EZ-Pass Customer Service Center RMA Powhite Parkway

• toll coordination

VDOT Smart-Tag EZ-Pass Customer Service Center Route 460 Toll Road

• toll coordination

VDOT Smart-Tag EZ-Pass Customer Service Center VDOT Powhite Extension Toll Road

• toll advisories


• toll coordination


• toll instructions

VDOT Smart-Tag EZ-Pass Customer Service Center VDOT Richmond TOC

• toll probe data

RMA Downtown ExpresswayVDOT Smart-Tag EZ-Pass Customer Service Center

• toll coordination

RMA Powhite ParkwayVDOT Smart-Tag EZ-Pass Customer Service Center

• toll coordination

Route 460 Toll RoadVDOT Smart-Tag EZ-Pass Customer Service Center

• toll coordination

VDOT Powhite Extension Toll RoadVDOT Smart-Tag EZ-Pass Customer Service Center

• toll transactions

VDOT Richmond TOCVDOT Smart-Tag EZ-Pass Customer Service Center

• toll service change request

National ITS Architecture Subsystems
mapped to the VDOT Smart-Tag EZ-Pass Customer Service Center:

• Toll Administration Subsystem

National ITS Architecture Services
associated with VDOT Smart-Tag EZ-Pass Customer Service Center:

• ATMS10 - Electronic Toll Collection - Private Toll Facilities -- (Graphic)
• ATMS10 - Electronic Toll Collection - RMA -- (Graphic)
• ATMS10 - Electronic Toll Collection - VDOT Toll Facilities -- (Graphic)

National ITS Architecture Functional Requirements
associated with VDOT Smart-Tag EZ-Pass Customer Service Center:

none