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VDOT TEOC

Status:

Existing

Definition:

The VDOT Transportation Emergency Operations Center (TEOC) in Richmond is responsible for statewide incidents such as Amber Alerts, major weather events. The TEOC is responsible for reporting certain types of events (pre-defined thresholds) per FHWA. The TEOC also provides information for 511, internal VDOT consumers, media, and VDOT public website. The TEOC as defined in this initial version of the architecture reflects the TEOC as it has been. Organizational and structural changes are currently underway at VDOT and the TEOC will most likely be affected by those changes. Due to the uncertainty of the final TEOC solution, the TEOC definition in the architecture was not changed for this initial version. As soon as the final decisions are made the architecture will be updated to reflect the future configuration.. If you have any questions regarding the use of the TEOC definition for a project or planning activity, please submit your question through the Comments link in the banner at the top of this webpage.

Stakeholder:

VDOT Central Office

Systems Interconnected
with the VDOT TEOC


Architecture Flow Diagrams
which include VDOT TEOC:

Architecture Flows
to/from the VDOT TEOC:

VDOT TEOC flows into icon VDOT Hampton Roads District Maintenance and Construction Residencies VDOT TEOC flows into icon VDOT Hampton Roads TOC VDOT TEOC flows into icon VDOT Richmond TOC VDOT Hampton Roads District Maintenance and Construction Residenciesflows into iconVDOT TEOC VDOT Hampton Roads TOCflows into iconVDOT TEOC VDOT Richmond TOCflows into iconVDOT TEOC

National ITS Architecture Subsystems
mapped to the VDOT TEOC:

National ITS Architecture Services
associated with VDOT TEOC:

National ITS Architecture Functional Requirements
associated with VDOT TEOC:

Incident Command
  1. The center shall provide tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders to support local management of an incident.
  2. The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers.
  3. The center shall track and maintain resource information and action plans pertaining to the incident command.
  4. The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions.
  5. The center shall assess the status of responding emergency vehicles as part of an incident command.
Emergency Early Warning System
  1. The center shall monitor information from Alerting and Advisory Systems such as the Information Sharing and Analysis Centers (ISACs), the National Infrastructure Protection Center (NIPC), the Homeland Security Advisory System (HSAS), etc. The information may include assessments (general incident and vulnerability awareness information), advisories (identification of threats or recommendations to increase preparedness levels), or alerts (information on imminent or in-progress emergencies).
  2. The center shall provide the capability to correlate alerts and advisories, incident information, and security sensor and surveillance data.
  3. The center shall broadcast wide-area alerts and advisories to traffic management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  4. The center shall broadcast wide-area alerts and advisories to transit management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  5. The center shall broadcast wide-area alerts and advisories to toll administration centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  6. The center shall broadcast wide-area alerts and advisories to traveler information service providers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  7. The center shall broadcast wide-area alerts and advisories to maintenance centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  8. The center shall broadcast wide-area alerts and advisories to other emergency management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  9. The center shall broadcast wide-area alerts and advisories to commercial vehicle administration centers and roadside check facilities for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.
  10. The center shall process status information from each of the centers that have been sent the wide-area alert.
  11. The center shall coordinate the broadcast of wide-area alerts and advisories with other emergency management centers.
  12. The center shall receive incident information from other transportation management centers to support the early warning system.
  13. The center shall present the alert and advisory information and the status of the actions taken in response to the alert by the other centers to the emergency system operator as received from other system inputs.
  14. The center shall support the entry of alert and advisory information directly from the emergency system operator.
Emergency Response Management
  1. The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
  2. The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
  3. The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
  4. The center shall develop, coordinate with other agencies, and store emergency response plans.
  5. The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
  6. The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
  7. The center shall receive event scheduling information from Event Promoters.
  8. The center shall support remote control of field equipment normally under control of the traffic management center including traffic signals, dynamic message signs, gates, and barriers.
  9. The center shall provide the capability to remotely control and monitor CCTV systems normally operated by a traffic management center.
  10. The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations.
  11. The center shall assimilate the damage assessment of the transit, traffic, rail, maintenance, and other emergency center services and systems to create an overall transportation system status, and disseminate to each of these centers and the traveling public via traveler information providers.
  12. The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
  13. The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
  14. The center shall collect information about the status of the recovery efforts for the infrastructure during disasters.
  15. The center shall provide the overall status of infrastructure recovery efforts to traveler information providers and media.
  16. The center shall provide the capability to communicate information about emergency situations to local population through the Emergency Telecommunications System.
  17. The center shall provide the capability to identify neighborhoods and businesses that should be informed of an emergency situation based on information collected about incidents including their severity, impacted locations, and recovery schedule.
  18. The center shall retrieve information from public health systems to increase preparedness for, and implement a response to biological, chemical, radiation, and other public health emergencies.
Emergency Evacuation Support
  1. The center shall manage inter-agency coordination of evacuation operations, from initial planning through the evacuation process and reentry.
  2. The center shall develop and exchange evacuation plans with allied agencies prior to the occurrence of a disaster.
  3. The center shall provide an interface to the emergency system operator to enter evacuation plans and procedures and present the operator with other agencies’ plans.
  4. The center shall coordinate evacuation destinations and shelter needs with shelter providers (e.g., the American Red Cross) in the region.
  5. The center shall provide evacuation information to traffic, transit, maintenance and construction, rail operations, and other emergency management centers as needed.
  6. The center shall request resources from transit agencies as needed to support the evacuation.
  7. The center shall request traffic management agencies to implement special traffic control strategies and to control evacuation traffic, including traffic on local streets and arterials as well as the major evacuation routes.
  8. The center shall provide traveler information systems with evacuation guidance including basic information to assist potential evacuees in determining whether evacuation is necessary and when it is safe to return.
  9. The center shall monitor the progress or status of the evacuation once it begins and exchange tactical plans, prepared during the incident, with allied agencies.
  10. The center shall monitor the progress of the reentry process.
  11. The center shall submit evacuation information to toll administration centers along with requests for changes in the toll services or fee collection during an evacuation.
  12. The center shall retrieve information from public health systems to plan for and implement evacuations or in-place sheltering for biological, chemical, radiation, and other public health emergencies.
Emergency Environmental Monitoring
  1. The center shall collect current and forecast road and weather information from weather service providers (such as the National Weather Service and value-added sector specific meteorological services).
  2. The center shall collect current road and weather information from roadway maintenance operations.
  3. The center shall assimilate current and forecast road conditions and surface weather information to support incident management.
  4. The center shall present the current and forecast road and weather information to the emergency system operator.
Center Secure Area Surveillance
  1. The center shall remotely monitor video images and audio surveillance data collected in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit railways or guideways). The data may be raw or pre-processed in the field.
  2. The center shall remotely monitor video images and audio surveillance data collected in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers). The data may be raw or pre-processed in the field.
  3. The center shall identify potential security threats based on collected security surveillance data.
  4. The center shall verify potential security threats by correlating security surveillance data from multiple sources.
  5. The center shall remotely control security surveillance devices in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit railways or guideways).
  6. The center shall remotely control security surveillance devices in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers).
Center Secure Area Sensor Management
  1. The center shall remotely monitor and control security sensor data collected in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit railways or guideways). The types of security sensor data include environmental threat (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors), infrastructure condition and integrity, intrusion and motion, and object detection sensors. The data may be raw or pre-processed in the field.
  2. The center shall remotely monitor and control security sensor data collected in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers). The types of security sensor data include environmental threat (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors), intrusion and motion, and object detection sensors. The data may be raw or pre-processed in the field.
  3. The center shall identify potential security threats based on collected security sensor data.
  4. The center shall disseminate threat information to other agencies, including traffic, transit, maintenance, rail operations, and other emergency management centers.
Emergency Commercial Vehicle Response
  1. The center shall receive emergency notification information from commercial vehicles, commercial vehicle check stations, or commercial fleet operators and present the possible incident information to the emergency system operator. This may include detection of non-permitted transport of security sensitive hazmat, hazardous cargo spills, etc.
  2. The center shall receive details of the cargo being carried by commercial vehicles from their commercial fleet manager for incidents involving potential hazardous materials.
  3. The center shall forward the verified emergency information to the responding agency based on the location and nature of the emergency.
Emergency Transportation Operations Data Collection
  1. The center shall collect real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information.
TMC Traffic Information Dissemination
  1. The center shall retrieve locally stored traffic information, including current and forecasted traffic information, road and weather conditions, traffic incident information, information on diversions and alternate routes, closures, and special traffic restrictions (lane/shoulder use, weight restrictions, width restrictions, HOV requirements), and the definition of the road network itself.
  2. The center shall distribute traffic data to the media; the capability to provide the information in both data stream and graphical display shall be supported.
  3. The center shall provide the capability for center personnel to control the nature of the data that is available to non-traffic operations centers and the media.
TMC Regional Traffic Management
  1. The center shall exchange traffic information with other traffic management centers including incident information, congestion data, traffic data, signal timing plans, and real-time signal control information.
  2. The center shall exchange traffic control information with other traffic management centers to support remote monitoring and control of traffic management devices (e.g. signs, sensors, signals, cameras, etc.).
TMC Incident Detection
  1. The center shall receive inputs from the Alerting and Advisory System concerning the possibility or occurrence of severe weather, terrorist activity, or other major emergency, including information provided by the Emergency Alert System.
  2. The center shall receive inputs concerning upcoming events that would effect the traffic network from event promoters, traveler information service providers, border crossings, and intermodal freight depots.
  3. The center shall exchange incident and threat information with emergency management centers as well as maintenance and construction centers; including notification of existence of incident and expected severity, location, time and nature of incident.
TMC Incident Dispatch Coordination/Communication
  1. The center shall exchange alert information and status with emergency management centers. The information includes notification of a major emergency such as a natural or man-made disaster, civil emergency, or child abduction for distribution to the public. The information may include the alert originator, the nature of the emergency, the geographic area affected by the emergency, the effective time period, and information and instructions necessary for the public to respond to the alert. This may also identify specific information that should not be released to the public.
  2. The center shall coordinate planning for incidents with emergency management centers - including pre-planning activities for disaster response, evacuation, and recovery operations.
  3. The center shall exchange incident information with emergency management centers, maintenance and construction centers, transit centers, information service providers, and the media including description, location, traffic impact, status, expected duration, and response information.
  4. The center shall share resources with allied agency centers to implement special traffic control measures, assist in clean up, verify an incident, etc. This may also involve coordination with maintenance centers.
  5. The center shall receive inputs concerning upcoming events that would effect the traffic network from event promoters, traveler information service providers, media, border crossings, and rail operations centers.
  6. The center shall exchange road network status assessment information with emergency management and maintenance centers including an assessment of damage sustained by the road network including location and extent of the damage, estimate of remaining capacity, required closures, alternate routes, necessary restrictions, and time frame for repair and recovery.
  7. The center shall coordinate information and controls with other traffic management centers.
  8. The center shall receive inputs from emergency management and transit management centers to develop an overall status of the transportation system including emergency transit schedules in effect and current status and condition of the transportation infrastructure.
TMC Evacuation Support
  1. The center shall coordinate planning for evacuation with emergency management centers - including pre-planning activities such as establishing routes, areas to be evacuated, timing, etc.
  2. The center shall support requests from emergency management centers to preempt the current traffic control strategy, activate traffic control and closure systems such as gates and barriers, activate safeguard systems, or use driver information systems to support evacuation traffic control plans.
  3. The center shall coordinate information and controls with other traffic management centers.
  4. The center shall coordinate execution of evacuation strategies with emergency management centers - including activities such as setting closures and detours, establishing routes, updating areas to be evacuated, timing the process, etc.