Center Secure Area Alarm Support

Collection and response to silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park-and-ride lots) and from on-board transit vehicles.

1. The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities).
2. The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator.
3. After the alarm message becomes a verified incident, the center shall determine the appropriate response.
4. The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary.