Mayday Support

Collection and response to Mayday messages received from vehicles and drivers.

1. The center shall collect mayday messages from vehicles and drivers.
2. The center shall collect mayday messages from travelers via personal handheld devices.
3. The center shall acknowledge the request for emergency assistance, whether originated by the driver, automatically by the vehicle's safety systems, or by a traveler via a personal handheld device.
4. After the mayday becomes a verified incident, the center shall determine the appropriate response to the mayday message.