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SWR Local Public Safety Centers

Status:

Existing

Definition:

Represents the public safety dispatch used by the city/town emergency response personnel in the Southwestern Region. The Roanoke Couty Public Safety Center planned to have data communication with VDOT Salem TOC and all other public safety centers in this region currently have voice communication capability with VDOT Salem TOC.

Stakeholder:

SWR Local Public Safety Agencies

Architecture Flow Diagrams
which include SWR Local Public Safety Centers:

• SWR Local Public Safety Centers SWR Local Public Safety Vehicles
• SWR Local Public Safety Centers SWR Local Signal Centers
• SWR Local Public Safety Centers VDOT Salem TOC
• SWR Local Public Safety Centers VDOT Video Clearinghouses
• SWR Local Public Safety Centers VSP Center
• SWR Local Public Safety Centers VSP Mobile Unified Command Center

Architecture Flows
to/from the SWR Local Public Safety Centers:

SWR Local Public Safety Centers SWR Local Public Safety Vehicles

• emergency dispatch requests

SWR Local Public Safety Centers SWR Local Signal Centers

• incident response status

SWR Local Public Safety Centers VDOT Salem TOC

• alert notification


• evacuation coordination


• incident information


• incident response status


• resource request

SWR Local Public Safety Centers VSP Center

• alert notification coordination


• emergency plan coordination


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• threat information coordination


• transportation system status

SWR Local Public Safety Centers VSP Mobile Unified Command Center

• emergency plan coordination


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• transportation system status

SWR Local Public Safety VehiclesSWR Local Public Safety Centers

• emergency dispatch response


• emergency vehicle tracking data


• incident status

SWR Local Signal CentersSWR Local Public Safety Centers

• emergency traffic control information

VDOT Salem TOCSWR Local Public Safety Centers

• incident information


• resource deployment status


• road network conditions


• traffic images

VDOT Video ClearinghousesSWR Local Public Safety Centers

• traffic images

VSP CenterSWR Local Public Safety Centers

• alert notification coordination


• emergency plan coordination


• evacuation coordination


• incident command information coordination


• incident information


• incident response coordination


• resource coordination

VSP Mobile Unified Command CenterSWR Local Public Safety Centers

• alert notification coordination


• emergency plan coordination


• evacuation coordination


• incident command information coordination


• incident information


• incident response coordination


• resource coordination


• resource deployment status


• transportation system status

National ITS Architecture Subsystems
mapped to the SWR Local Public Safety Centers:

• Emergency Management Subsystem

National ITS Architecture Services
associated with SWR Local Public Safety Centers:

• EM01 - Emergency Call-Taking and Dispatch -SWR -- (Graphic)
• EM02 - Emergency Routing - SWR -- (Graphic)
• MC07 - Roadway Maintenance and Construction - SWR -- (Graphic)
• MC08 - Work Zone Management - SWR -- (Graphic)

National ITS Architecture Functional Requirements
associated with SWR Local Public Safety Centers:

Emergency Call-Taking

1. The center shall support the interface to the Emergency Telecommunications System (e.g. 911 or 7-digit call routing) to receive emergency notification information and provide it to the emergency system operator.
2. The center shall receive emergency call information from 911 services and present the possible incident information to the emergency system operator.
3. The center shall receive emergency call information from motorist call-boxes and present the possible incident information to the emergency system operator.
4. The center shall coordinate, correlate, and verify all emergency inputs, including those identified based on external calls and internal analysis of security sensor and surveillance data, and assign each a level of confidence.
5. The center shall forward the verified emergency information to the responding agency based on the location and nature of the emergency.
6. The center shall update the incident information log once the emergency system operator has verified the incident.