Emergency Response Management

Strategic emergency planning and response capabilities and broad inter-agency interfaces to support large-scale incidents and disasters, commonly associated with Emergency Operations Centers.

1. The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
2. The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
3. The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
4. The center shall develop, coordinate with other agencies, and store emergency response plans.
5. The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
6. The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
7. The center shall receive event scheduling information from Event Promoters.
8. The center shall support remote control of field equipment normally under control of the traffic management center including traffic signals, dynamic message signs, gates, and barriers.
9. The center shall provide the capability to remotely control and monitor CCTV systems normally operated by a traffic management center.
10. The center shall provide information to the media concerning the status of an emergency response.
11. The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
12. The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.