TMC Incident Dispatch Coordination/Communication

Center-based capability to formulate an incident response that takes into account the incident potential, incident impacts, and/or resources required for incident management including proposing and facilitating the dispatch of emergency response and service vehicles as well as coordinating response with all appropriate cooperating agencies.

1. The center shall exchange alert information and status with emergency management centers. The information includes notification of a major emergency such as a natural or man-made disaster, civil emergency, or child abduction for distribution to the public. The information may include the alert originator, the nature of the emergency, the geographic area affected by the emergency, the effective time period, and information and instructions necessary for the public to respond to the alert. This may also identify specific information that should not be released to the public.
2. The center shall coordinate planning for incidents with emergency management centers - including pre-planning activities for disaster response, evacuation, and recovery operations.
3. The center shall support requests from emergency management centers to remotely control sensor and surveillance equipment located in the field, provide special routing for emergency vehicles, and to provide responding emergency vehicles with signal preemption.
4. The center shall exchange incident and threat information with emergency management centers as well as maintenance and construction centers; including notification of existence of incident and expected severity, location, time and nature of incident.
5. The center shall respond to requests from emergency management to provide traffic management resources to implement special traffic control measures, assist in clean up, verify an incident, etc. This may also involve coordination with maintenance centers.
6. The center shall receive inputs concerning upcoming events that would effect the traffic network from event promoters, traveler information service providers, media, and rail operations centers.
7. The center shall provide road network conditions and traffic images to emergency management centers, maintenance and construction centers, and traveler information service providers.
8. The center shall exchange road network status assessment information with emergency management and maintenance centers including an assessment of damage sustained by the road network including location and extent of the damage, estimate of remaining capacity, required closures, alternate routes, necessary restrictions, and time frame for repair and recovery.
9. The center shall coordinate information and controls with other traffic management centers.
10. The center shall receive inputs from emergency management and transit management centers to develop an overall status of the transportation system including emergency transit schedules in effect and current status and condition of the transportation infrastructure.