IndyGo Operations Center

Status: Existing

Description: IndyGo Operations Center represents dispatching for IndyGo fixed route and paratransit vehicles.

Stakeholder: Indianapolis Public Transportation Corporation/IndyGo

Architecture Flow Diagrams
which include IndyGo Operations Center:

• IndyGo Operations Center Ambulance Dispatch
• IndyGo Operations Center Beech Grove Public Safety
• IndyGo Operations Center CICS Website
• IndyGo Operations Center Downtown Indy Website
• IndyGo Operations Center Emergency Operations Center
• IndyGo Operations Center Event Promoters
• IndyGo Operations Center Indianapolis DPW Operations Center
• IndyGo Operations Center Indianapolis MPO Planning Operations
• IndyGo Operations Center INDOT Indianapolis TMC
• IndyGo Operations Center IndyGo Kiosks
• IndyGo Operations Center IndyGo Security Monitoring Field Equipment
• IndyGo Operations Center IndyGo Transit Vehicles
• IndyGo Operations Center IndyGo Traveler Card
• IndyGo Operations Center Intelligence Fusion Center
• IndyGo Operations Center Lawrence Public Safety
• IndyGo Operations Center Media
• IndyGo Operations Center MESA System
• IndyGo Operations Center Payment Administration Center
• IndyGo Operations Center Personal Computing Devices
• IndyGo Operations Center Private Traveler Services
• IndyGo Operations Center Speedway Public Safety
• IndyGo Operations Center Suburban Municipality Street Department Operations/Dispatch
• IndyGo Operations Center TrafficWise Traveler Information System
• IndyGo Operations Center Vehicles
• IndyGo Operations Center Weather Services

Architecture Flows
to/from the IndyGo Operations Center:

IndyGo Operations Center Ambulance Dispatch

• emergency plan coordination


• emergency transit schedule information


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• threat information coordination


• transit emergency data


• transit system status assessment


• transportation system status

IndyGo Operations Center Beech Grove Public Safety

• alert notification coordination


• alert status


• archive status


• emergency plan coordination


• emergency transit schedule information


• emergency transit service response


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• threat information coordination


• transit emergency data


• transit system status assessment


• transportation system status

IndyGo Operations Center CICS Website

• alternate mode information


• emergency transit schedule information


• emergency traveler information


• road network conditions


• traffic images


• transit service information

IndyGo Operations Center Downtown Indy Website

• alternate mode information


• archive status


• emergency traveler information


• parking archive data


• parking information


• road network conditions


• traffic images


• transit service information


• traveler archive data

IndyGo Operations Center Emergency Operations Center

• alert notification coordination


• emergency plan coordination


• emergency transit schedule information


• emergency transit service response


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• threat information coordination


• transit emergency data


• transit system status assessment

IndyGo Operations Center Event Promoters

• alternate mode information


• emergency traveler information


• parking information


• road network conditions


• traffic images


• transit and fare schedules


• transit service information

IndyGo Operations Center Indianapolis DPW Operations Center

• alert notification


• alert notification coordination


• alert status


• archive status


• emergency plan coordination


• emergency transit schedule information


• emergency transit service response


• evacuation coordination


• evacuation information


• fare and price information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• logged vehicle routes


• maint and constr resource request


• parking information


• remote surveillance control


• resource coordination


• resource request


• threat information coordination


• traffic control priority request


• transit emergency data


• transit system data


• transit system status assessment


• transportation system status


• work plan feedback

IndyGo Operations Center Indianapolis MPO Planning Operations

• alternate mode information


• archive status


• demand responsive transit plan


• emergency traveler information


• parking information


• road network conditions


• traffic images


• transit and fare schedules


• transit fare information


• transit incident information


• transit service information

IndyGo Operations Center INDOT Indianapolis TMC

• alert notification


• alert status


• alternate mode information


• archive status


• emergency plan coordination


• emergency route request


• emergency traffic control request


• emergency transit schedule information


• emergency transit service response


• emergency traveler information


• evacuation coordination


• evacuation information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• logged vehicle routes


• parking information


• resource coordination


• resource request


• road network conditions


• threat information


• threat information coordination


• traffic images


• transit emergency data


• transit fare information


• transit incident information


• transit service information


• transit system data


• transit system status assessment


• transportation system status

IndyGo Operations Center IndyGo Kiosks

• interactive traveler information


• transit traveler information


• trip plan

IndyGo Operations Center IndyGo Security Monitoring Field Equipment

• alarm acknowledge


• infrastructure monitoring sensor control


• secure area sensor control


• secure area surveillance control

IndyGo Operations Center IndyGo Transit Vehicles

• alarm acknowledge


• fare management information


• secure area sensor control


• secure area surveillance control


• transit schedule information


• transit traveler information


• transit vehicle operator authentication update


• transit vehicle operator information

IndyGo Operations Center Intelligence Fusion Center

• alert notification coordination


• alert status


• archive status


• emergency plan coordination


• emergency transit schedule information


• emergency transit service response


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• threat information coordination


• transit emergency data


• transit system status assessment


• transportation system status

IndyGo Operations Center Lawrence Public Safety

• alert notification coordination


• alert status


• archive status


• emergency plan coordination


• emergency transit schedule information


• emergency transit service response


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• threat information coordination


• transit emergency data


• transit system status assessment


• transportation system status

IndyGo Operations Center Media

• incident information for media


• transit incident information


• traveler information for media

IndyGo Operations Center MESA System

• alert notification coordination


• alert status


• emergency plan coordination


• emergency response coordination


• emergency transit service response


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• threat information coordination


• transit emergency data


• transit system status assessment


• transportation system status

IndyGo Operations Center Payment Administration Center

• account updates


• authorization request


• service registry


• smart card reconciliation

IndyGo Operations Center Personal Computing Devices

• broadcast traveler information


• interactive traveler information


• personal transit information


• registered secureIDs


• trip plan

IndyGo Operations Center Private Traveler Services

• alternate mode information


• emergency transit schedule information


• transit and fare schedules


• transit schedule adherence information


• transit service information


• transit trip plan

IndyGo Operations Center Speedway Public Safety

• alert notification coordination


• alert status


• archive status


• emergency plan coordination


• emergency transit schedule information


• emergency transit service response


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• threat information coordination


• transit emergency data


• transit system status assessment


• transportation system status

Ambulance DispatchIndyGo Operations Center

• emergency plan coordination


• evacuation coordination


• evacuation information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• resource coordination


• threat information coordination

Beech Grove Public SafetyIndyGo Operations Center

• alert notification


• alert notification coordination


• emergency archive data


• emergency plan coordination


• emergency transit service request


• evacuation coordination


• evacuation information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• resource coordination


• threat information


• threat information coordination


• transportation system status

CICS WebsiteIndyGo Operations Center

• alternate mode information


• emergency traveler information


• parking information


• road network conditions


• traffic images


• transit service information

Downtown Indy WebsiteIndyGo Operations Center

• alternate mode information


• archive status


• emergency traveler information


• parking information


• road network conditions


• traffic images


• transit service information


• traveler archive data

Emergency Operations CenterIndyGo Operations Center

• alert notification coordination


• emergency archive data


• emergency plan coordination


• emergency transit service request


• evacuation coordination


• evacuation information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• resource coordination


• threat information


• threat information coordination


• transportation system status

Event PromotersIndyGo Operations Center

• alternate mode information


• emergency traveler information


• parking information


• road network conditions


• traffic images


• transit service information


• traveler archive data

Indianapolis DPW Operations CenterIndyGo Operations Center

• alert notification


• alert notification coordination


• alert status


• current infrastructure restrictions


• emergency archive data


• emergency plan coordination


• emergency traffic control information


• emergency transit service request


• evacuation coordination


• evacuation information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• maint and constr archive data


• maint and constr resource response


• maint and constr work plans


• resource coordination


• resource deployment status


• road network conditions


• road network status assessment


• roadway maintenance status


• threat information coordination


• traffic archive data


• traffic control priority status


• traffic images


• transportation operational strategies


• transportation system status

Indianapolis MPO Planning OperationsIndyGo Operations Center

• alternate mode information


• demand responsive transit request


• emergency traveler information


• parking information


• road network conditions


• traffic images


• transit service information


• traveler archive data


• trip confirmation

INDOT Indianapolis TMCIndyGo Operations Center

• alert notification


• alert notification coordination


• alert status


• alternate mode information


• demand responsive transit request


• emergency archive data


• emergency plan coordination


• emergency routes


• emergency traffic control information


• emergency transit service request


• emergency traveler information


• evacuation coordination


• evacuation information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• parking information


• resource coordination


• resource deployment status


• road network conditions


• road network status assessment


• threat information


• threat information coordination


• traffic archive data


• traffic images


• transit service information


• transportation operational strategies


• transportation system status


• traveler archive data


• trip confirmation

IndyGo KiosksIndyGo Operations Center

• fare collection data


• transit information user request


• traveler request


• trip confirmation


• trip request

IndyGo Security Monitoring Field EquipmentIndyGo Operations Center

• alarm notification


• infrastructure monitoring sensor data


• secure area sensor data


• secure area surveillance data

IndyGo Transit VehiclesIndyGo Operations Center

• alarm notification


• demand response passenger and use data


• fare collection data


• secure area sensor data


• secure area surveillance data


• transit traveler request


• transit vehicle conditions


• transit vehicle loading data


• transit vehicle location data


• transit vehicle operator authentication information


• transit vehicle schedule performance

IndyGo Traveler CardIndyGo Operations Center

• actuate secure payment

Intelligence Fusion CenterIndyGo Operations Center

• alert notification


• alert notification coordination


• emergency archive data


• emergency plan coordination


• emergency transit service request


• evacuation coordination


• evacuation information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• resource coordination


• threat information


• threat information coordination


• transportation system status

Lawrence Public SafetyIndyGo Operations Center

• alert notification


• alert notification coordination


• emergency archive data


• emergency plan coordination


• emergency transit service request


• evacuation coordination


• evacuation information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• resource coordination


• threat information


• threat information coordination


• transportation system status

MESA SystemIndyGo Operations Center

• alert notification


• alert notification coordination


• emergency plan coordination


• emergency response coordination


• emergency transit service request


• evacuation coordination


• evacuation information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• resource coordination


• threat information


• threat information coordination


• transportation system status

Payment Administration CenterIndyGo Operations Center

• authorization response


• payment methods


• reconciliation response

Personal Computing DevicesIndyGo Operations Center

• actuate secure payment


• transit information user request


• traveler request


• trip confirmation


• trip feedback


• trip request


• user profile

Private Traveler ServicesIndyGo Operations Center

• transit trip request


• trip confirmation

Speedway Public SafetyIndyGo Operations Center

• alert notification


• alert notification coordination


• emergency archive data


• emergency plan coordination


• emergency transit service request


• evacuation coordination


• evacuation information


• incident command information coordination


• incident information


• incident report


• incident response coordination


• incident response status


• resource coordination


• threat information


• threat information coordination


• transportation system status

Suburban Municipality Street Department Operations/DispatchIndyGo Operations Center

• incident information for public


• maint and constr work plans


• road network conditions


• roadway maintenance status


• work zone information

TrafficWise Traveler Information SystemIndyGo Operations Center

• emergency traveler information


• road network conditions


• traffic images

VehiclesIndyGo Operations Center

• actuate secure payment

Weather ServicesIndyGo Operations Center

• weather archive data

National ITS Architecture Subsystems
mapped to the IndyGo Operations Center:

• Archived Data System Subsystem
• Emergency Management Center Subsystem
• Parking Area Equipment Subsystem
• Parking Management Center Subsystem
• Shared Use Transportation Center Subsystem
• Transit Management Center Subsystem
• Transportation Information Center Subsystem

National ITS Architecture Services
associated with IndyGo Operations Center:

• PS14 - Disaster Traveler Information (511) -- (Graphic)
• PS14 - Disaster Traveler Information (511) -- (Graphic)
• PS14 - Disaster Traveler Information (511) -- (Graphic)
• PT09 - Transit Signal Priority (Indianapolis Transit Signal Priority) -- (Graphic)
• PT09 - Transit Signal Priority (Indianapolis Transit Signal Priority) -- (Graphic)
• PT09 - Transit Signal Priority (IndyGo Bus Rapid Transit System) -- (Graphic)
• PT09 - Transit Signal Priority (IndyGo Bus Rapid Transit System) -- (Graphic)
• TI01 - Broadcast Traveler Information (Existing) -- (Graphic)
• TI01 - Broadcast Traveler Information (Existing) -- (Graphic)
• TI01 - Broadcast Traveler Information (Existing) -- (Graphic)
• TI01 - Broadcast Traveler Information (Existing) -- (Graphic)
• TI03 - En-Route Guidance (MAT En-Route Guidance) -- (Graphic)
• TI03 - En-Route Guidance (MAT En-Route Guidance) -- (Graphic)
• TI04 - Trip Planning and Payment (MAT Planning) -- (Graphic)
• TI04 - Trip Planning and Payment (MAT Planning) -- (Graphic)
• TI04 - Trip Planning and Payment (MAT Planning) -- (Graphic)
• TI04 - Trip Planning and Payment (MAT Planning) -- (Graphic)
• TI05 - Integrated Multi-Modal Electronic Payment (MAT Payment Integration) -- (Graphic)
• TI05 - Integrated Multi-Modal Electronic Payment (MAT Payment Integration) -- (Graphic)
• TI05 - Integrated Multi-Modal Electronic Payment (MAT Payment Integration) -- (Graphic)
• TI05 - Integrated Multi-Modal Electronic Payment (MAT Payment Integration) -- (Graphic)
• TI05 - Integrated Multi-Modal Electronic Payment (MAT Payment Integration) -- (Graphic)
• TI06 - Shared Use Mobility and Dynamic Ridesharing (Ridesharing Services) -- (Graphic)
• TI06 - Shared Use Mobility and Dynamic Ridesharing (Ridesharing Services) -- (Graphic)
• TI06 - Shared Use Mobility and Dynamic Ridesharing (Ridesharing Services) -- (Graphic)

Last Updated: 2/7/2024

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