EM01-Emergency Call-Taking and Dispatch (City of Pittsburgh)




This service package provides basic public safety call-taking and dispatch services. It includes emergency vehicle equipment, equipment used to receive and route emergency calls, and wireless communications that enable safe and rapid deployment of appropriate resources to an emergency. Coordination between Emergency Management Subsystems supports emergency notification between agencies. Wide area wireless communications between the Emergency Management Subsystem and an Emergency Vehicle supports dispatch and provision of information to responding personnel.

Includes Elements

Western Region Traffic Management Center (PennDOT)
Towing Industry Responders
City of Pittsburgh Police Vehicles
City of Pittsburgh Emergency Vehicles
City of Pittsburgh Public Safety Offices
City/County Emergency Operations Center