Transit Services for Virginia Bristol ITS Architecture

Service Packages

• PT03: Dynamic Transit Operations
• PT01: Transit Vehicle Tracking
• PT02: Transit Fixed-Route Operations
• PT04: Transit Fare Collection Management
• PT05: Transit Security
• PT06: Transit Fleet Management
• PT14: Multi-modal Coordination
• PT08: Transit Traveler Information

Stakeholders

• Virginia State Police

Roles and Responsibilities

• Plan strategically for emergency response.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.



• VDOT Southwest Operations

Roles and Responsibilities

• Analyze security sensor data and correlate with surveillance data and alerts from other agencies to detect potential threats.
• Disseminate threat information to other agencies.
• Operate and maintain security sensors in areas such as transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
• Operate and maintain security surveillance devices and analysis of that data to detect potential threats such as at transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
• Plan strategically for emergency response.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.



• Local Public Safety Agencies

Roles and Responsibilities

• Forward, when appropriate, emergency call information to the appropriate response agency.
• Take emergency calls and collect information about the caller and the reported emergency.
• Transmit incident information from on-scene public safety to the public safety center via on-board vehicle systems.



• Local Transit Agencies

Roles and Responsibilities

• Allow communication between the vehicle, operator, and center.
• Assign transit operators to runs in a fair manner while minimizing labor and overtime services, considering operator preferences, qualifications, accumulated work hours, and other information about each operator.
• Collect and process transit vehicle maintenance data from on-board systems including mileage and vehicle operating conditions for use in scheduling future vehicle maintenance.
• Collect data for schedule generation and adjustment on-board a transit vehicle.
• Collect fares on-board from a travelers card.
• Manage demand response transit services, including paratransit including planning and scheduling of these services, providing automated vehicle dispatch and automatic updates to customer service operator systems.
• Manage fixed route transit operations including planning, scheduling, and dispatching associated with fixed and flexible route transit services, updating customer service operator systems, and providing current vehicle schedule adherence and optimum scena
• Provide interactive traveler information including routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events to travelers (on-board transit vehicles, at stops/stations
• Send collected fare data from the transit vehicle to the transit center.