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VDOT Central Office

Definition:

The VDOT Central Office in Richmond is responsible for statewide emergency transportation operations including TEOC, Asset Management and VaTraffic. It is also responsible for administering VDOT toll roads, public affairs and other non-operations systems as well as Statewide 511, RWIS, and ADMS programs.

Inventory Elements:

• VDOT ADMS
• VDOT Asset Management System
• VDOT Critical Infrastructure Security System
• VDOT Customer Call Center
• VDOT ESS Weather Platform
• VDOT Public Affairs
• VDOT Smart-Tag EZ-Pass Customer Service Center
• VDOT VaTraffic
• Virginia Statewide 511

Roles and Responsibilities:

Archived Data Systems for Virginia ER ITS Architecture
• Collect and store maintenance and construction information for use by operations personnel or data archives in the region.
• Collects and archives traffic and environmental information directly from the roadside for use in off-line planning, research, and analysis.
• Perform quality checks, error notification, and archive coordination.
• Collect and maintain data and data catalogs from one or more data sources.

Commercial Vehicle Operations for Virginia ER ITS Architecture
• Respond to commercial vehicle and freight equipment related emergencies including incidents involving hazardous materials as well as the detection of non-permitted transport of security sensitive hazmat.

Electronic Toll Collection for Virginia ER ITS Architecture
• Send toll violation notification to enforcement agencies.
• Collect traveler information from other centers, consolidate and refine the collected data, and make it available to travelers.
• Manage toll collection for private and commercial vehicles.
• Reconcile toll payments with financial institutions.

Emergency Management for Virginia ER ITS Architecture
• Monitor external advisory and incident reporting systems, intermodal freight depots, and border crossings for incident information.
• Monitor traffic sensor and surveillance systems remotely to detect and verify incidents.
• Coordinate incident response with all appropriate cooperating agencies.
• Disseminate traffic-related data to other centers, the media, and travelers via the driver information systems (DMS, HAR).
• Plan strategically for emergency response.
• Share incident notifications, manage incident response resources and coordinate overall incident situation and response among allied response organizations.
• Formulate an incident response that takes into account the incident potential, incident impacts, and/or resources required for incident management including proposing and facilitating the dispatch of emergency response and service vehicles.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
• Support coordinated response to incidents.
• Distribute traveler information and wide-area alerts to traveler telephone information systems such as 511, based on voice-based traveler requests.
• Manage and support routine maintenance on the roadway or right-of-way including landscape maintenance, hazard removal (roadway debris, dead animals), routine maintenance activities (roadway cleaning, grass cutting), and repair and maintenance of both ITS and non-ITS equipment.
• Develop, coordinate with emergency management and other traffic management centers, and execute special traffic management strategies during evacuation and subsequent reentry of a population in the vicinity of a disaster or major emergency.
• Disseminate threat information to other agencies.
• Operate and maintain security surveillance devices and analysis of that data to detect potential threats such as at transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
• Analyze security sensor data and correlate with surveillance data and alerts from other agencies to detect potential threats.
• Provide tactical decision support, resource coordination, and communications integration among public safety agencies for Incident Commands that are established by first responders to support local management of an incident.
• Plan and coordinate evacuation and reentry of a population in the vicinity of a disaster or other emergency that poses a risk to public safety.
• Operate and maintain security sensors in areas such as transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
• Collect traveler information from other centers, consolidate and refine the collected data, and make it available to travelers.
• Report identified incidents to operations personnel and other centers.
• Collect current and forecast road and weather information that is used to more effectively manage incidents.
• Provide incident notification to other ITS centers to notify the traveling public.
• Distribute emergency information to the traveling public, including evacuation information and wide-area alerts.
• Monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies in order to identify potential, imminent, or in-progress major incidents or disasters.

Freeway Management for Virginia ER ITS Architecture
• Plan strategically for emergency response.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
• Allow control of field equipment by other traffic management centers.
• Share traffic information with other traffic management centers.
• Disseminate traffic-related data to other centers, the media, and travelers via the driver information systems (DMS, HAR).

Incident Management for Virginia ER ITS Architecture
• Monitor external advisory and incident reporting systems, intermodal freight depots, and border crossings for incident information.
• Report identified incidents to operations personnel and other centers.
• Plan strategically for emergency response.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
• Monitor traffic sensor and surveillance systems remotely to detect and verify incidents.
• Coordinate incident response with all appropriate cooperating agencies.
• Support coordinated response to incidents.
• Share incident notifications, manage incident response resources and coordinate overall incident situation and response among allied response organizations.
• Provide tactical decision support, resource coordination, and communications integration among public safety agencies for Incident Commands that are established by first responders to support local management of an incident.
• Formulate an incident response that takes into account the incident potential, incident impacts, and/or resources required for incident management including proposing and facilitating the dispatch of emergency response and service vehicles.

Maintenance and Construction for Virginia ER ITS Architecture
• Coordinate work schedules, factoring in the needs and activities of other agencies and adjacent jurisdictions.
• Coordinate incident response with all appropriate cooperating agencies.
• Assimilate collected environmental data with other current and forecast road conditions and surface weather information from weather service providers and roadway maintenance operations.
• Plan strategically for emergency response.
• Formulate an incident response that takes into account the incident potential, incident impacts, and/or resources required for incident management including proposing and facilitating the dispatch of emergency response and service vehicles.
• Operate and maintain environmental sensors remotely.
• Collect current and forecast road and weather information that is used to more effectively manage incidents.
• Manage and support routine maintenance on the roadway or right-of-way including landscape maintenance, hazard removal (roadway debris, dead animals), routine maintenance activities (roadway cleaning, grass cutting), and repair and maintenance of both ITS and non-ITS equipment.
• Operate and maintain environmental sensors.
• Process current and forecast weather data, road condition information and local environmental data, and use internal models to develop specialized detailed forecasts of local weather and surface conditions.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
• Collect traveler information from other centers, consolidate and refine the collected data, and make it available to travelers.
• Coordinate with maintenance systems using work zone images and traveler information systems (such as DMS).
• Disseminate road weather information to other agencies and centers.
• Distribute work plans so that work zones are established that have minimum traffic impact.
• Disseminate work activity schedules and current asset restrictions to other agencies.
• Assimilate collected environmental data with environmental probe data and other current and forecast road conditions and surface weather information from weather service providers and transportation operations.

Parking Management for Virginia ER ITS Architecture
• None defined

Surface Street Management for Virginia ER ITS Architecture
• Allow control of field equipment by other traffic management centers.
• Share traffic information with other traffic management centers.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
• Disseminate traffic-related data to other centers, the media, and travelers via the driver information systems (DMS, HAR).
• Plan strategically for emergency response.

Transit Services for Virginia ER ITS Architecture
• None defined

Traveler Information for Virginia ER ITS Architecture
• Provide personalized traffic, transit, maintenance and construction, multimodal, event, and weather information to traveler, upon request.
• Collect traveler information from other centers, consolidate and refine the collected data, and make it available to travelers.
• Disseminate traffic, transit, maintenance and construction, event, and weather information to travelers.
• Distribute traveler information and wide-area alerts to traveler telephone information systems such as 511, based on voice-based traveler requests.