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GRTC Transit Operations Center

Status:

Existing

Definition:

GRTC Transit Operations Center represents the Greater Richmond Area Transit operating in the Greater Richmond Area and it is jointly owned by the City of Richmond and Chesterfield County. GRTC Transit System services the City of Richmond, Henrico County, and a small portion of Chesterfield County. There are also two Extended Express routes available that service the City of Petersburg and the City of Fredericksburg.

Stakeholder:

GRTC Transit

Systems Interconnected
with the GRTC Transit Operations Center


Architecture Flow Diagrams
which include GRTC Transit Operations Center:

Architecture Flows
to/from the GRTC Transit Operations Center:

GRTC Transit Operations Center flows into icon City of Richmond Traffic Operations Center GRTC Transit Operations Center flows into icon GRTC Transit Stop Displays GRTC Transit Operations Center flows into icon GRTC Transit Vehicles GRTC Transit Operations Center flows into icon Passenger Rail Operations GRTC Transit Operations Center flows into icon Richmond District Local Public Safety Centers GRTC Transit Operations Center flows into icon Richmond District Local Public Safety Mobile Centers GRTC Transit Operations Center flows into icon VDOT Richmond TOC GRTC Transit Operations Center flows into icon Virginia Statewide 511 GRTC Transit Operations Center flows into icon VSP Center GRTC Transit Operations Center flows into icon VSP Mobile Unified Command Center City of Richmond Traffic Operations Centerflows into iconGRTC Transit Operations Center GRTC Transit Vehiclesflows into iconGRTC Transit Operations Center Passenger Rail Operationsflows into iconGRTC Transit Operations Center Richmond District Local Public Safety Centersflows into iconGRTC Transit Operations Center Richmond District Local Public Safety Mobile Centersflows into iconGRTC Transit Operations Center VDOT Richmond TOCflows into iconGRTC Transit Operations Center VSP Centerflows into iconGRTC Transit Operations Center VSP Mobile Unified Command Centerflows into iconGRTC Transit Operations Center

National ITS Architecture Subsystems
mapped to the GRTC Transit Operations Center:

National ITS Architecture Services
associated with GRTC Transit Operations Center:

National ITS Architecture Functional Requirements
associated with GRTC Transit Operations Center:

Transit Center Vehicle Tracking
  1. The center shall monitor the locations of all transit vehicles within its network.
  2. The center shall determine adherence of transit vehicles to their assigned schedule.
  3. The center shall provide transit operational data to traveler information service providers.
Transit Center Fixed-Route Operations
  1. The center shall generate transit routes and schedules based on such factors as parameters input by the system operator, road network conditions, incident information, operational data on current routes and schedules, and digitized map data.
  2. The center shall provide the interface to the system operator to control the generation of new routes and schedules (transit services) including the ability to review and update the parameters used by the routes and schedules generation processes and to initiate these processes
  3. The center shall be able to generate special routes and schedules to support an incident, disaster, evacuation, or other emergency.
  4. The center shall dispatch fixed route or flexible route transit vehicles
  5. The center shall collect transit operational data for use in the generation of routes and schedules.
  6. The center shall disseminate up-to-date schedules and route information to other centers for fixed and flexible route services.
Transit Center Paratransit Operations
  1. The center shall process trip requests for demand responsive transit services, i.e. paratransit. Sources of the requests may include traveler information service providers.
  2. The center shall monitor the operational status of the demand response vehicles including status of passenger pick-up and drop-off.
  3. The center shall generate demand response transit (including paratransit) routes and schedules based on such factors as parameters input by the system operator, what other demand responsive transit schedules have been planned, the availability and location of vehicles, the relevance of any fixed transit routes and schedules, road network information, and incident information.
  4. The center shall dispatch demand response (paratransit) transit vehicles.
  5. The center shall collect the log of passenger boardings and alightings from the paratransit vehicles.
Transit Center Security
  1. The center shall monitor transit vehicle operational data to determine if the transit vehicle is off-route and assess whether a security incident is occurring.
  2. The center shall support the back-office portion of functionality to authenticate transit vehicle operators.
  3. The center shall exchange transit incident information along with other service data with other transit agencies.
  4. The center shall receive information pertaining to a wide-area alert such as weather alerts, disaster situations, or child abductions. This information may come from Emergency Management or from other Alerting and Advisory Systems.
  5. The center shall send wide-area alert information to travelers (on-board transit vehicles or at stations/stops) and transit vehicle operators.
  6. The center shall receive threat information and status on the integrity of the transit infrastructure.
Transit Vehicle Operator Assignment
  1. The center shall maintain records of a transit vehicle operator's performance. This may be done utilizing standardized performance evaluation criteria set forth by governmental regulations and transit operating company policies, assessing the transit vehicle operator's driving history, and assessing comments from the transit vehicle operator's supervisor(s) as well as noting any moving violations or accidents, supervisor comments, government regulations, and company policies.
  2. The center shall assign transit vehicle operators to transit schedules based on their eligibility, route preferences, seniority, and transit vehicle availability.
  3. The center shall provide an interface through which the transit vehicle operator information can be maintained - either from the transit vehicle operator, center personnel, or other functions.
Transit Center Multi-Modal Coordination
  1. The center shall accept requests from traffic management to change routes and schedules as part of the implementation of demand management strategies.