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GRTC Transit

Definition:

This stakeholder represents the owner of Greater Richmond Transit Center. GRTC is jointly owned by the City of Richmond and Chesterfield County.

Inventory Elements:


Roles and Responsibilities:

    Archived Data Systems for Virginia CR ITS Architecture
    • Collect and store transit management data for use by operations personnel or data archives in the region.

    Electronic Toll Collection for Virginia CR ITS Architecture
    • None defined

    Emergency Management for Virginia CR ITS Architecture
    • Forward, when appropriate, emergency call information to the appropriate response agency.
    • Alert operators, travelers, and police to potential incidents identified by these security features.
    • Monitor transit vehicle operator or traveler activated alarms.
    • Operate and maintain security sensors in areas such as transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
    • Take emergency calls and collect information about the caller and the reported emergency.
    • Authenticate transit vehicle operators.
    • Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
    • Analyze security sensor data and correlate with surveillance data and alerts from other agencies to detect potential threats.
    • Operate and maintain security surveillance devices and analysis of that data to detect potential threats such as at transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.

    Freeway Management for Virginia CR ITS Architecture
    • None defined

    Incident Management for Virginia CR ITS Architecture
    • Provide tactical decision support, resource coordination, and communications integration among public safety agencies for Incident Commands that are established by first responders to support local management of an incident.
    • Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
    • Plan strategically for emergency response.

    Maintenance and Construction for Virginia CR ITS Architecture
    • Plan strategically for emergency response.
    • Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
    • Coordinate schedules with other agencies and modes, including transit transfer cluster and transfer point information.
    • Collect current and forecast road and weather information that is used to more effectively manage incidents.

    Surface Street Management for Virginia CR ITS Architecture
    • None defined

    Transit Services for Virginia CR ITS Architecture
    • Coordinate schedules with other agencies and modes, including transit transfer cluster and transfer point information.
    • Monitor transit vehicle operator or traveler activated alarms.
    • Operate and maintain transit fleet with automated mileage and fuel reporting and auditing.
    • Collect passenger data using on-board systems and send it to the transit center.
    • Request signal priority through short range communication from a transit vehicle directly to traffic control equipment on the roadway (intersections, ramps, interchanges, etc.)
    • Disseminate threat information to other agencies.
    • Collect and process transit vehicle maintenance data from on-board systems including mileage and vehicle operating conditions for use in scheduling future vehicle maintenance.
    • Manage fixed route transit operations including planning, scheduling, and dispatching associated with fixed and flexible route transit services, updating customer service operator systems, and providing current vehicle schedule adherence and optimum scenarios for schedule adjustment.
    • Provide paratransit and flexible-route dispatch information, including multi-stop runs, to the transit vehicle operator using on-board systems.
    • Operate and maintain security surveillance devices and analysis of that data to detect potential threats such as at transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
    • Alert operators, travelers, and police to potential incidents identified by these security features.
    • Authenticate transit vehicle operators.
    • Analyze security sensor data and correlate with surveillance data and alerts from other agencies to detect potential threats.
    • Monitor silent alarms activated by transit user or vehicle operator on a transit vehicle.
    • Assign transit operators to runs in a fair manner while minimizing labor and overtime services, considering operator preferences, qualifications, accumulated work hours, and other information about each operator.
    • Collect fares on-board from a travelers card.
    • Send collected fare data from the transit vehicle to the transit center.
    • Monitor transit vehicle locations via interactions with on-board systems.
    • Plan strategically for emergency response.
    • Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
    • Disable a transit vehicle remotely when required.
    • Collect data for schedule generation and adjustment on-board a transit vehicle.
    • Provide real-time travel-related information at transit stops and multi-modal transfer points, including general annunciation, display of imminent arrival information, the latest available information on transit routes, schedules, transfer options, available services, fares, and real-time schedule adherence.
    • Maintain interface with digital map providers.
    • Allow remote vehicle disabling of a transit vehicle.
    • Manage demand response transit services, including paratransit including planning and scheduling of these services, providing automated vehicle dispatch and automatic updates to customer service operator systems.
    • Monitor on-board video/audio surveillance systems, threat sensors, and object detection sensors to enhance security and safety on-board a transit vehicle.
    • Furnish users with real-time transit schedule information.
    • Operate and maintain transit fleet with automatic vehicle location (AVL).
    • Operate and maintain security sensors in areas such as transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
    • Allow a traveler to pay for transit fares, tolls, and/or parking lot charges using a travel card, to calculate the amount due and identify payment problems from a public traveler device, such as a kiosk.
    • Allow communication between the vehicle, operator, and center.

    Traveler Information for Virginia CR ITS Architecture
    • None defined