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Virginia Statewide 511

Status:

Existing

Definition:

The Statewide 511 Virginia system is existing and will evolve over a period of years. 511 Virginia provides to the users via wireless and wireline telephone and the web site, exception information for Virginia's Interstate system using existing internal and external data sources and systems. Exception data includes reported incidents, work zones locations, special events and adverse weather conditions. This system will expand over time and more roadways and services will be added as additional data from other sources become available allowing 511 Virginia to provide comprehensive travel information on all major roadways.

Stakeholder:

VDOT Central Office

Architecture Flow Diagrams
which include Virginia Statewide 511:

• Virginia Statewide 511 Special Event Promoters
• Virginia Statewide 511 WAT Operations Center

Architecture Flows
to/from the Virginia Statewide 511:

Virginia Statewide 511 Special Event Promoters

• event information request

Special Event PromotersVirginia Statewide 511

• event information

WAT Operations CenterVirginia Statewide 511

• ISP coordination

National ITS Architecture Subsystems
mapped to the Virginia Statewide 511:

• Information Service Provider Subsystem
• Telecommunications System for Traveler Information Terminator

National ITS Architecture Services
associated with Virginia Statewide 511:

• ATIS01 - Broadcast Traveler Information -- (Graphic)
• ATIS02 - Interactive Traveler Information -- (Graphic)
• EM10 - Disaster Traveler Information -- Graphic 1 2
• MC04 - Weather Information Processing and Distribution -- (Graphic)
• MC10 - Maintenance and Construction Activity Coordination -- (Graphic)

National ITS Architecture Functional Requirements
associated with Virginia Statewide 511:

ISP Traveler Data Collection

1. The center shall collect, process, and store traffic and highway condition information, including incident information, detours and road closures, event information, recommended routes, and current speeds on specific routes.
2. The center shall collect, process, and store maintenance and construction information, including scheduled maintenance and construction work activities and work zone activities.
3. The center shall collect, process, and store transit routes and schedules, transit transfer options, transit fares, and real-time schedule adherence information.
4. The center shall collect, process, and store parking information, including location, availability, and fees.
5. The center shall collect, process, and store toll fee information.
6. The center shall collect, process, and store current and forecast road conditions and surface weather conditions.
7. The center shall collect, process, and store event information.
8. The center shall collect, process, and store air quality information.

Basic Information Broadcast

1. The center shall disseminate traffic and highway condition information to travelers, including incident information, detours and road closures, event information, recommended routes, and current speeds on specific routes.
2. The center shall disseminate maintenance and construction information to travelers, including scheduled maintenance and construction work activities and work zone activities.
3. The center shall disseminate transit routes and schedules, transit transfer options, transit fares, and real-time schedule adherence information to travelers.
4. The center shall disseminate parking information to travelers, including location, availability, and fees.
5. The center shall disseminate toll fee information to travelers.
6. The center shall disseminate weather information to travelers.
7. The center shall disseminate event information to travelers.
8. The center shall disseminate air quality information to travelers.
9. The center shall provide the capability to support requests from the media for traffic and incident data.
10. The center shall provide the capability for a system operator to control the type and update frequency of broadcast traveler information.

Interactive Infrastructure Information

1. The center shall disseminate customized traffic and highway condition information to travelers, including incident information, detours and road closures, recommended routes, and current speeds on specific routes upon request.
2. The center shall disseminate customized maintenance and construction information to travelers, including scheduled maintenance and construction work activities and work zone activities upon request.
3. The center shall disseminate customized transit routes and schedules, transit transfer options, transit fares, and real-time schedule adherence information to travelers upon request.
4. The center shall disseminate customized parking information to travelers, including location, availability, and fees upon request.
5. The center shall disseminate customized toll fee information to travelers upon request.
6. The center shall disseminate customized weather information to travelers upon request.
7. The center shall disseminate customized multimodal transportation service information (for example, from ferry and airline operators), including transfer points and other information, to travelers upon request.
8. The center shall disseminate customized event information to travelers upon request.
9. The center shall disseminate customized air quality information to travelers upon request.
10. The center shall provide all traveler information based on the traveler's current location or a specific location identified by the traveler, and filter or customize the provided information accordingly.
11. The center shall accept traveler profiles for determining the type of personalized data to send to the traveler.
12. The center shall manage payment for services, such as tolls, transit fares, parking lot charges, map updates, and advanced payment for tolls, and provide transaction success or failure details.
13. The center shall support requests for traveler information and advanced payment for traveler services from commercial fleet operators.
14. The center shall manage updates of digitized map data and provide updates to traveler interface systems upon request.
15. The center shall provide the capability to support requests from the media for traffic and incident data.
16. The center shall provide the capability for a system operator to control the type and update frequency of traveler information.

Traveler Telephone Information

1. The center shall provide the capability to process voice-formatted requests for traveler information from a traveler telephone information system, and return the information in the requested format.
2. The center shall provide the capability to process dual-tone multifrequency (DTMF)-based requests (touch-tone) for traveler information from a traveler telephone information system.
3. The center shall provide the capability to process traveler information requests from a traveler telephone information system.
4. The center shall provide information on traffic conditions in the requested voice format and for the requested location.
5. The center shall provide work zone and roadway maintenance information in the requested voice format and for the requested location.
6. The center shall provide roadway environment conditions information in the requested voice format and for the requested location.
7. The center shall provide weather and event information in the requested voice format and for the requested location.
8. The center shall provide the capability to support both specific caller requests as well as bulk upload of regional traveler information.
9. The center shall receive and forward region-specific wide-area alert and advisory information to the traveler telephone information system, including major emergencies such as a natural or man-made disaster, civil emergency, child abductions, severe weather watches and warnings, military activities, and law enforcement warnings.

ISP Emergency Traveler Information

1. The center shall disseminate emergency evacuation information to the traveler interface systems, including evacuation zones, shelter information, available transportation modes, road closures and detours, changes to transit services, and traffic and road conditions at the origin, destination, and along the evacuation routes.
2. The center shall disseminate wide-area alert information to the traveler interface systems, including major emergencies such as a natural or man-made disaster, civil emergency, child abductions, severe weather watches and warnings, military activities, and law enforcement warnings.
3. The center shall provide the capability for a system operator to control the type and update frequency of emergency and wide-area alert information distributed to travelers.