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WAT Operations Center

Status:

Existing

Definition:

Williamsburg Area Transport (WAT) provides a transportation system to citizens of James City County, the City of Williamsburg, and the Bruton District of York County. WAT provides a seamless coordinated regional transit system serving residents, visitors, and students through fixed-routes and transportation service for the disabled.

Stakeholder:

Williamsburg Area Transport

Architecture Flow Diagrams
which include WAT Operations Center:

• WAT Operations Center HRT Operations Centers
• WAT Operations Center VDOT Hampton Roads TOC
• WAT Operations Center Virginia Statewide 511
• WAT Operations Center WAT Transit Vehicles

Architecture Flows
to/from the WAT Operations Center:

WAT Operations Center HRT Operations Centers

• transit service coordination

WAT Operations Center VDOT Hampton Roads TOC

• emergency plan coordination


• emergency transit schedule information


• emergency transit service response


• incident information


• railroad advisories


• transit and fare schedules


• transit system status assessment

WAT Operations Center Virginia Statewide 511

• ISP coordination

WAT Operations Center WAT Transit Vehicles

• transit schedule information

HRT Operations CentersWAT Operations Center

• transit service coordination

VDOT Hampton Roads TOCWAT Operations Center

• emergency plan coordination


• emergency transit service request


• evacuation information


• incident information


• incident response status


• road network conditions


• transit information request


• transportation system status

WAT Transit VehiclesWAT Operations Center

• demand response passenger and use data


• transit vehicle location data


• transit vehicle schedule performance

National ITS Architecture Subsystems
mapped to the WAT Operations Center:

• Information Service Provider Subsystem
• Parking Operator Terminator
• Transit Management Subsystem

National ITS Architecture Services
associated with WAT Operations Center:

• APTS01 - Transit Vehicle Tracking - WAT -- (Graphic)
• APTS02 - Transit Fixed-Route Operations - WAT -- (Graphic)
• APTS03 - Demand Response Transit Operations - WAT -- (Graphic)

National ITS Architecture Functional Requirements
associated with WAT Operations Center:

Basic Information Broadcast

1. The center shall disseminate traffic and highway condition information to travelers, including incident information, detours and road closures, event information, recommended routes, and current speeds on specific routes.
2. The center shall disseminate maintenance and construction information to travelers, including scheduled maintenance and construction work activities and work zone activities.
3. The center shall disseminate transit routes and schedules, transit transfer options, transit fares, and real-time schedule adherence information to travelers.
4. The center shall disseminate parking information to travelers, including location, availability, and fees.

Transit Center Fixed-Route Operations

1. The center shall generate transit routes and schedules based on such factors as parameters input by the system operator, road network conditions, incident information, operational data on current routes and schedules, and digitized map data.
2. The center shall be able to generate special routes and schedules to support an incident, disaster, evacuation, or other emergency.
3. The center shall dispatch fixed route or flexible route transit vehicles
4. The center shall collect transit operational data for use in the generation of routes and schedules.
5. The center shall provide instructions or corrective actions to the transit vehicle operators based upon operational needs.
6. The center shall manage large deviations of individual transit vehicles, deviations in rural areas, and deviations of large numbers of vehicles.
7. The center shall generate the necessary corrective actions which may involve more than the vehicles concerned and more far reaching action, such as, the introduction of extra vehicles, wide area signal priority by traffic management, the premature termination of some services, etc.
8. The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc.
9. The center shall disseminate up-to-date schedules and route information to other centers for fixed and flexible route services.

Transit Center Multi-Modal Coordination

1. The center shall coordinate schedules and services between transit agencies, traffic management, maintenance and construction operations, parking management, and other surface or air transportation modes.
2. The center shall share transfer cluster and transfer point information with multimodal transportation service providers, other transit agencies, and traveler information service providers. A transfer cluster is a collection of stop points, stations, or terminals where transfers can be made conveniently.
3. The center shall accept requests from traffic management to change routes and schedules as part of the implementation of demand management strategies.
4. The center shall provide transit operations personnel with the capability to control and monitor transit service coordination activities.