PRT Remote Traveler Support

Status: Existing

Description

This element consists of Pittsburgh Regional Transit–operated remote traveler information and support systems, including existing/future electronic displays with dynamic traveler information at bus and light rail facilities as well as kiosks for transit information and fare payment or debit increase using electronic fare cards.

Stakeholders

StakeholderRoleRole Status
Pittsburgh Regional Transit (PRT)OwnsExisting

Physical Objects

Traveler Support Equipment
Security Monitoring Equipment

Functional Objects

Functional ObjectDescriptionUser Defined
Transit Stop Information Services'Transit Stop Information Services' furnishes transit users with real–time travel–related information at transit stops, multi–modal transfer points, and other public transportation areas. It provides transit users with information on transit routes, schedules, transfer options, available services, fares, and real–time schedule adherence. In addition to tailored information for individual transit users, it supports general annunciation and/or display of imminent arrival information and other information of general interest to transit users.False
Traveler Fare Management'Traveler Fare Management' provides the capability for the traveler to access and use a common fare medium for transit fares, tolls, and/or parking lot charges using a public device at or near the point of service. It accepts a service request and means of payment, verifies eligibility, calculates the amount due, collects payment, and identifies payment problems. It may be implemented using a card reader/dispenser in a point of sale device that includes a communications interface to the financial infrastructure to support payment collection and reconciliation.False
Traveler Information Reception'Traveler Information Reception' receives formatted traffic advisories, road conditions, transit information, broadcast alerts, and other general traveler information broadcasts and presents the information to the traveler with a public traveler interface. It includes the receiver and public display device such as a large display monitor or other public display.False
Traveler Interactive Information'Traveler Interactive Information' provides traffic information, road conditions, transit information, yellow pages (traveler services) information, special event information, and other traveler information that is specifically tailored based on the traveler's request and/or previously submitted traveler profile information. It also supports interactive services that support enrollment, account management, and payments for transportation services. The interactive traveler information capability is provided by a public traveler interface, such as a kiosk.False
Traveler Security'Traveler Security' provides the capability to report an emergency or summon assistance from secure areas such as transit stops, transit stations, modal transfer facilities, rest stops and picnic areas, park–and–ride areas, tourism and travel information areas, and emergency pull off areas. This object includes interfaces that support initiation of an alarm and presentation of the returned alarm acknowledgement as well as a broadcast message to advise or warn the traveler.False

Interfaces To

(View Context Diagram)

PRT Offices
PRT Transit Traveler Information
Regional Personal Traveler Card
Regional Travel Information System
Transit Fare Payment – ConnectCard