GRTC Transit
Description: This stakeholder represents the owner of Greater Richmond Transit Center. GRTC is jointly owned by the City of Richmond and Chesterfield County.
Inventory Elements:
Projects:
Roles and Responsibilities:
Archived Data Systems for Virginia Richmond District ITS Architecture
- Collect and store transit management data for use by operations personnel or data archives in the region.
Electronic Toll Collection for Virginia Richmond District ITS Architecture
Emergency Management for Virginia Richmond District ITS Architecture
- Take emergency calls and collect information about the caller and the reported emergency.
- Forward, when appropriate, emergency call information to the appropriate response agency.
- Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
- Operate and maintain security surveillance devices and analysis of that data to detect potential threats such as at transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
- Operate and maintain security sensors in areas such as transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
- Analyze security sensor data and correlate with surveillance data and alerts from other agencies to detect potential threats.
- Monitor transit vehicle operator or traveler activated alarms.
- Authenticate transit vehicle operators.
- Alert operators, travelers, and police to potential incidents identified by these security features.
Freeway Management for Virginia Richmond District ITS Architecture
Incident Management for Virginia Richmond District ITS Architecture
- Plan strategically for emergency response.
- Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
- Provide tactical decision support, resource coordination, and communications integration among public safety agencies for Incident Commands that are established by first responders to support local management of an incident.
Maintenance and Construction for Virginia Richmond District ITS Architecture
- Plan strategically for emergency response.
- Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
- Collect current and forecast road and weather information that is used to more effectively manage incidents.
- Coordinate schedules with other agencies and modes, including transit transfer cluster and transfer point information.
Surface Street Management for Virginia Richmond District ITS Architecture
Transit Services for Virginia Richmond District ITS Architecture
- Monitor transit vehicle locations via interactions with on-board systems.
- Furnish users with real-time transit schedule information.
- Maintain interface with digital map providers.
- Assign transit operators to runs in a fair manner while minimizing labor and overtime services, considering operator preferences, qualifications, accumulated work hours, and other information about each operator.
- Plan strategically for emergency response.
- Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
- Collect data for schedule generation and adjustment on-board a transit vehicle.
- Allow communication between the vehicle, operator, and center.
- Collect and process transit vehicle maintenance data from on-board systems including mileage and vehicle operating conditions for use in scheduling future vehicle maintenance.
- Provide paratransit and flexible-route dispatch information, including multi-stop runs, to the transit vehicle operator using on-board systems.
- Collect passenger data using on-board systems and send it to the transit center.
- Collect fares on-board from a travelers card.
- Send collected fare data from the transit vehicle to the transit center.
- Monitor on-board video/audio surveillance systems, threat sensors, and object detection sensors to enhance security and safety on-board a transit vehicle.
- Monitor silent alarms activated by transit user or vehicle operator on a transit vehicle.
- Allow remote vehicle disabling of a transit vehicle.
- Request signal priority through short range communication from a transit vehicle directly to traffic control equipment on the roadway (intersections, ramps, interchanges, etc.)
- Operate and maintain transit fleet with automatic vehicle location (AVL).
- Operate and maintain transit fleet with automated mileage and fuel reporting and auditing.
- Operate and maintain security surveillance devices and analysis of that data to detect potential threats such as at transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
- Allow a traveler to pay for transit fares, tolls, and/or parking lot charges using a travel card, to calculate the amount due and identify payment problems from a public traveler device, such as a kiosk.
- Provide real-time travel-related information at transit stops and multi-modal transfer points, including general annunciation, display of imminent arrival information, the latest available information on transit routes, schedules, transfer options, available services, fares, and real-time schedule adherence.
- Operate and maintain security sensors in areas such as transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
- Analyze security sensor data and correlate with surveillance data and alerts from other agencies to detect potential threats.
- Disseminate threat information to other agencies.
- Manage fixed route transit operations including planning, scheduling, and dispatching associated with fixed and flexible route transit services, updating customer service operator systems, and providing current vehicle schedule adherence and optimum scenarios for schedule adjustment.
- Coordinate schedules with other agencies and modes, including transit transfer cluster and transfer point information.
- Manage demand response transit services, including paratransit including planning and scheduling of these services, providing automated vehicle dispatch and automatic updates to customer service operator systems.
- Monitor transit vehicle operator or traveler activated alarms.
- Authenticate transit vehicle operators.
- Disable a transit vehicle remotely when required.
- Alert operators, travelers, and police to potential incidents identified by these security features.
Traveler Information for Virginia Richmond District ITS Architecture
Last Updated 2/26/2025
