Traveler Information Services
VDOT provides traveler information to the public through various dissemination media including 511, VMS, HAR and through private media sources in the Northern Virginia area. VDOT also operates a customer service center that travelers can call for additional travel related emergencies. VDOT also works with several private ISPs to provide on-demand traveler services information including descriptions of destinations and services, route guidance, and accurate traffic and weather conditions tailored specifically to the need of their customers. Metropolitan Washington regional traveler information is a need in the area and is being addressed by several regional initiatives such as the regional 511 initiatives and CapCOM.
Service Packages
Stakeholders
- Media
Roles and Responsibilities
- Coordinate with other public and private ISPs for traffic images and information
- Provide alerts, advisories to travelers to enable traveling public to make better informed decisions both pre-trip and en-route
- Provide regular traffic conditions information through traditional media (Television, FM Radio)
- Request traffic and incident information from information service providers and traffic management agencies.
- VDOT Northern District Operations
Roles and Responsibilities
- Collect and diseeminate traffic conditions, advisories, incident information, maintenance and construction information, winter road conditions, air quality and weather information to other agencies including adjacent TOCs, other regional traffic managemne
- Install and maintain detection (CCTV, Radar) and dissemination devices (DMS, HAR)
- Provide customer services including customer complaints, incident information and maintenace and construction information
Last Updated 3/4/2025
