Suburban Emergency Dispatch Centers

Interconnects - Flows - Entities - Services - Functional Requirements

Definition:

This element provides public safety dispatch in the Suburban areas that are not covered by the Sedgwick County 911 system or the City of Andover 911 system.

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Systems Interconnected
with the Suburban Emergency Dispatch Centers

Kansas Bureau of Investigation (KBI) System Kansas Criminal Justice Information System (KCJIS) Media National Weather Service Office of Central Inspection (Event Permits) Sedgwick County 911 Sedgwick County Maintenance and Construction System Suburban Public Safety Vehicles Wichita Traffic Operations Center Wichita Transit Operations Center

Interconnect Diagram

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Architecture Flow Diagrams
which include Suburban Emergency Dispatch Centers:

• Suburban Emergency Dispatch Centers Kansas Bureau of Investigation (KBI) System
• Suburban Emergency Dispatch Centers Kansas Criminal Justice Information System (KCJIS)
• Suburban Emergency Dispatch Centers Media
• Suburban Emergency Dispatch Centers National Weather Service
• Suburban Emergency Dispatch Centers Office of Central Inspection (Event Permits)
• Suburban Emergency Dispatch Centers Sedgwick County 911
• Suburban Emergency Dispatch Centers Sedgwick County Maintenance and Construction System
• Suburban Emergency Dispatch Centers Suburban Public Safety Vehicles
• Suburban Emergency Dispatch Centers Wichita Traffic Operations Center
• Suburban Emergency Dispatch Centers Wichita Transit Operations Center

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Architecture Flows
to/from the Suburban Emergency Dispatch Centers:

Suburban Emergency Dispatch CentersKansas Criminal Justice Information System (KCJIS)

• alert notification coordination

Suburban Emergency Dispatch CentersMedia

• incident information for media

Suburban Emergency Dispatch CentersSedgwick County 911

• alert notification coordination


• emergency plan coordination


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• threat information coordination


• transportation system status

Suburban Emergency Dispatch CentersSedgwick County Maintenance and Construction System

• alert notification


• emergency plan coordination


• evacuation information


• incident information


• incident response status


• maint and constr resource request


• threat information


• transportation system status

Suburban Emergency Dispatch CentersSuburban Public Safety Vehicles

• emergency dispatch requests

Suburban Emergency Dispatch CentersWichita Traffic Operations Center

• alert notification


• emergency plan coordination


• emergency traffic control request


• evacuation information


• incident information


• incident response status


• resource request


• threat information


• transportation system status

Suburban Emergency Dispatch CentersWichita Transit Operations Center

• alert notification


• emergency plan coordination


• emergency transit service request


• evacuation information


• incident information


• incident response status


• threat information


• transportation system status

Kansas Bureau of Investigation (KBI) SystemSuburban Emergency Dispatch Centers

• alerts and advisories

Kansas Criminal Justice Information System (KCJIS)Suburban Emergency Dispatch Centers

• alert notification coordination

MediaSuburban Emergency Dispatch Centers

• media information request

National Weather ServiceSuburban Emergency Dispatch Centers

• weather information

Office of Central Inspection (Event Permits)Suburban Emergency Dispatch Centers

• event plans

Sedgwick County 911Suburban Emergency Dispatch Centers

• alert notification coordination


• emergency plan coordination


• evacuation coordination


• incident command information coordination


• incident report


• incident response coordination


• resource coordination


• threat information coordination


• transportation system status

Sedgwick County Maintenance and Construction SystemSuburban Emergency Dispatch Centers

• alert status


• current asset restrictions


• emergency plan coordination


• incident information


• maint and constr resource response


• maint and constr work plans


• road network status assessment


• work zone information

Suburban Public Safety VehiclesSuburban Emergency Dispatch Centers

• emergency dispatch response


• incident status

Wichita Traffic Operations CenterSuburban Emergency Dispatch Centers

• alert status


• emergency plan coordination


• emergency traffic control information


• incident information


• road network status assessment

Wichita Transit Operations CenterSuburban Emergency Dispatch Centers

• alert status


• emergency plan coordination


• emergency transit schedule information


• emergency transit service response


• transit emergency data


• transit system status assessment

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National ITS Architecture Subsystems
mapped to the Suburban Emergency Dispatch Centers:

• Emergency Management Subsystem

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National ITS Architecture Services
associated with Suburban Emergency Dispatch Centers:

• EM01 - Suburban Emergency Call-Taking and Dispatch -- (Graphic)
• MC08 - KDOT Work Zone Management -- Graphic 1 2 3

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National ITS Architecture Functional Requirements
associated with Suburban Emergency Dispatch Centers:

1. The center shall support the interface to the Emergency Telecommunications System (e.g. 911 or 7-digit call routing) to receive emergency notification information and provide it to the emergency system operator.
2. The center shall receive emergency call information from 911 services and present the possible incident information to the emergency system operator.
3. The center shall receive emergency notification information from other public safety agencies and present the possible incident information to the emergency system operator.
4. The center shall receive emergency notification information from public transit systems and present the possible incident information to the emergency system operator.
5. The center shall send a request for remote control of CCTV systems from a traffic management center in order to verify the reported incident.
6. The center shall forward the verified emergency information to the responding agency based on the location and nature of the emergency.

1. The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control.
2. The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.
3. The center shall relay location and incident details to the responding vehicles.
4. The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle.
5. The center shall store and maintain the emergency service responses in an action log.
6. The center shall receive traffic images to support dispatch of emergency vehicles.
7. The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized.

1. The center shall collect current traffic and road condition information from traffic management centers for emergency vehicle route calculation.
2. The center shall receive asset restriction information from maintenance centers to support the dispatching of appropriate emergency resources.
3. The center shall provide the capability to request special traffic control measures, such as signal preemption, from the traffic management center to facilitate emergency vehicle progress along the suggested route.

1. The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers.
2. The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions.
3. The center shall assess the status of responding emergency vehicles as part of an incident command.

1. The center shall provide strategic emergency response capabilities such as that of an Emergency Operations Center for large-scale incidents and disasters.
2. The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
3. The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and distributing response status to allied agencies.
4. The center shall develop, coordinate with other agencies, and store emergency response plans.
5. The center shall track the availability of resources (including vehicles, roadway cleanup, etc.), request additional resources from traffic, maintenance, or other emergency centers if needed.
6. The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
7. The center shall receive event scheduling information from Event Promoters.
8. The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations.
9. The center shall provide information to the media concerning the status of an emergency response.
10. The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.

1. The center shall develop and exchange evacuation plans with allied agencies prior to the occurrence of a disaster.
2. The center shall coordinate evacuation destinations and shelter needs with shelter providers (e.g., the American Red Cross) in the region.
3. The center shall request resources from transit agencies as needed to support the evacuation.
4. The center shall request traffic management agencies to implement special traffic control strategies and to control evacuation traffic, including traffic on local streets and arterials as well as the major evacuation routes.
5. The center shall monitor the progress or status of the evacuation once it begins and exchange tactical plans, prepared during the incident, with allied agencies.
6. The center shall monitor the progress of the reentry process.
7. The center shall submit evacuation information to toll administration centers along with requests for changes in the toll services or fee collection during an evacuation.

1. The center shall receive emergency notification information from commercial vehicles, commercial vehicle check stations, or commercial fleet operators and present the possible incident information to the emergency system operator. This may include detection of non-permitted transport of security sensitive hazmat, hazardous cargo spills, etc.