Element

 

 

Sedgwick County 911

Interconnects - Flows - Entities - Services - Functional Requirements

Status:

Existing

Definition:

The Sedgwick County Department of Emergency Communications (SGEC) provides 9-1-1 emergency call handling and dispatching service for most public safety agencies within Sedgwick County. During emergencies, this element also represents the Emergency Operations Center (EOC).

Stakeholder:

Wichita Area Public Safety Agencies


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Systems Interconnected
with the Sedgwick County 911

Interconnect

Diagram


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Architecture Flow Diagrams
which include Sedgwick County 911:


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Architecture Flows
to/from the Sedgwick County 911:

Sedgwick County 911flows intoCity of Andover 911 Sedgwick County 911flows intoHAZMAT Response Vehicles Sedgwick County 911flows intoHealthcare Facilities Sedgwick County 911flows intoJabara Airport Sedgwick County 911flows intoKansas Criminal Justice Information System (KCJIS) Sedgwick County 911flows intoKansas Highway Patrol Dispatch Sedgwick County 911flows intoKansas Turnpike Authority Center Sedgwick County 911flows intoKDOT TOC (Wichita Metro) Maintenance and Construction System Sedgwick County 911flows intoKDOT TOC Information System Sedgwick County 911flows intoKDOT Traffic Operations Center (Wichita Metro) Sedgwick County 911flows intoKHP Turnpike Dispatch System Sedgwick County 911flows intoKHP Vehicles Sedgwick County 911flows intoMedia Sedgwick County 911flows intoNational Warning System (NAWAS) Sedgwick County 911flows intoSedgwick County EMS Vehicles Sedgwick County 911flows intoSedgwick County Fire Vehicles Sedgwick County 911flows intoSedgwick County Government Data Repository Sedgwick County 911flows intoSedgwick County Maintenance and Construction System Sedgwick County 911flows intoSedgwick County Sheriff Vehicles Sedgwick County 911flows intoSedgwick County Transportation Brokerage System Sedgwick County 911flows intoSuburban Emergency Dispatch Centers Sedgwick County 911flows intoWichita Construction and Maintenance System Sedgwick County 911flows intoWichita Fire Vehicles Sedgwick County 911flows intoWichita Government Data Repository Sedgwick County 911flows intoWichita Police Vehicles Sedgwick County 911flows intoWichita Traffic Operations Center Sedgwick County 911flows intoWichita Transit Operations Center City of Andover 911flows intoSedgwick County 911 HAZMAT Response Vehiclesflows intoSedgwick County 911 Healthcare Facilitiesflows intoSedgwick County 911 Jabara Airportflows intoSedgwick County 911 Kansas Bureau of Investigation (KBI) Systemflows intoSedgwick County 911 Kansas Criminal Justice Information System (KCJIS)flows intoSedgwick County 911 Kansas Highway Patrol Dispatchflows intoSedgwick County 911 Kansas Turnpike Authority Centerflows intoSedgwick County 911 KDOT TOC (Wichita Metro) Maintenance and Construction Systemflows intoSedgwick County 911 KDOT TOC Information Systemflows intoSedgwick County 911 KDOT Traffic Operations Center (Wichita Metro)flows intoSedgwick County 911 KHP Turnpike Dispatch Systemflows intoSedgwick County 911 KHP Vehiclesflows intoSedgwick County 911 Mediaflows intoSedgwick County 911 National Warning System (NAWAS)flows intoSedgwick County 911 National Weather Serviceflows intoSedgwick County 911 Office of Central Inspection (Event Permits)flows intoSedgwick County 911 Sedgwick County EMS Vehiclesflows intoSedgwick County 911 Sedgwick County Fire Vehiclesflows intoSedgwick County 911 Sedgwick County Government Data Repositoryflows intoSedgwick County 911 Sedgwick County Maintenance and Construction Systemflows intoSedgwick County 911 Sedgwick County Sheriff Vehiclesflows intoSedgwick County 911 Sedgwick County Transportation Brokerage Systemflows intoSedgwick County 911 Suburban Emergency Dispatch Centersflows intoSedgwick County 911 Wichita Construction and Maintenance Systemflows intoSedgwick County 911 Wichita Fire Vehiclesflows intoSedgwick County 911 Wichita Police Vehiclesflows intoSedgwick County 911 Wichita Traffic Operations Centerflows intoSedgwick County 911 Wichita Transit Operations Centerflows intoSedgwick County 911

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National ITS Architecture Subsystems
mapped to the Sedgwick County 911:


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National ITS Architecture Services
associated with Sedgwick County 911:


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National ITS Architecture Functional Requirements
associated with Sedgwick County 911:

Emergency Call-Taking
  1. The center shall support the interface to the Emergency Telecommunications System (e.g. 911 or 7-digit call routing) to receive emergency notification information and provide it to the emergency system operator.
  2. The center shall receive emergency call information from 911 services and present the possible incident information to the emergency system operator.
  3. The center shall receive emergency notification information from other public safety agencies and present the possible incident information to the emergency system operator.
  4. The center shall receive emergency notification information from public transit systems and present the possible incident information to the emergency system operator.
  5. The center shall send a request for remote control of CCTV systems from a traffic management center in order to verify the reported incident.
  6. The center shall forward the verified emergency information to the responding agency based on the location and nature of the emergency.
Emergency Dispatch
  1. The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control.
  2. The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.
  3. The center shall relay location and incident details to the responding vehicles.
  4. The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle.
  5. The center shall store and maintain the emergency service responses in an action log.
  6. The center shall receive traffic images to support dispatch of emergency vehicles.
  7. The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized.
Emergency Routing
  1. The center shall collect current traffic and road condition information from traffic management centers for emergency vehicle route calculation.
  2. The center shall receive inputs from traffic management and maintenance centers on the location and status of traffic control equipment and work zones along potential emergency routes.
  3. The center shall receive asset restriction information from maintenance centers to support the dispatching of appropriate emergency resources.
  4. The center shall calculate emergency vehicle routes, under center personnel control, based on information from traffic management and maintenance centers.
  5. The center shall request and receive ingress and egress routes or other specialized emergency access routes from the traffic management center.
  6. The center shall provide the capability to request special traffic control measures, such as signal preemption, from the traffic management center to facilitate emergency vehicle progress along the suggested route.
  7. Once the route is calculated the route shall be provided to the dispatch function.
Incident Command
  1. The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers.
  2. The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions.
  3. The center shall assess the status of responding emergency vehicles as part of an incident command.
Emergency Response Management
  1. The center shall provide strategic emergency response capabilities such as that of an Emergency Operations Center for large-scale incidents and disasters.
  2. The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
  3. The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and distributing response status to allied agencies.
  4. The center shall develop, coordinate with other agencies, and store emergency response plans.
  5. The center shall track the availability of resources (including vehicles, roadway cleanup, etc.), request additional resources from traffic, maintenance, or other emergency centers if needed.
  6. The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
  7. The center shall receive event scheduling information from Event Promoters.
  8. The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations.
  9. The center shall provide information to the media concerning the status of an emergency response.
  10. The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
Emergency Evacuation Support
  1. The center shall develop and exchange evacuation plans with allied agencies prior to the occurrence of a disaster.
  2. The center shall coordinate evacuation destinations and shelter needs with shelter providers (e.g., the American Red Cross) in the region.
  3. The center shall request resources from transit agencies as needed to support the evacuation.
  4. The center shall request traffic management agencies to implement special traffic control strategies and to control evacuation traffic, including traffic on local streets and arterials as well as the major evacuation routes.
  5. The center shall monitor the progress or status of the evacuation once it begins and exchange tactical plans, prepared during the incident, with allied agencies.
  6. The center shall monitor the progress of the reentry process.
  7. The center shall submit evacuation information to toll administration centers along with requests for changes in the toll services or fee collection during an evacuation.
Emergency Commercial Vehicle Response
  1. The center shall receive emergency notification information from commercial vehicles, commercial vehicle check stations, or commercial fleet operators and present the possible incident information to the emergency system operator. This may include detection of non-permitted transport of security sensitive hazmat, hazardous cargo spills, etc.


Date modified: 11/17/2006