Florida Department of Transportation
Florida Statewide and Regional ITS Architectures

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Florida Statewide Tolling Customer Service Center

Status: Planned

Description: This future element represents a centralized, state–managed customer service center for tolling. Tolling information would be sent from individual toll plazas to this customer service center.

Stakeholder: State of Florida

Systems Interconnected
with the Florida Statewide Tolling Customer Service Center


Architecture Flow Diagrams
which include Florida Statewide Tolling Customer Service Center:

Architecture Flows
to/from the Florida Statewide Tolling Customer Service Center:

Florida Statewide Tolling Customer Service Center flows into icon FHP Regional Dispatch Florida Statewide Tolling Customer Service Center flows into icon Financial Institutions Florida Statewide Tolling Customer Service Center flows into icon Florida 511 Florida Statewide Tolling Customer Service Center flows into icon Florida DMV Licensing and Registration System Florida Statewide Tolling Customer Service Center flows into icon I-75 Alligator Alley Toll Collection Systems Florida Statewide Tolling Customer Service Center flows into icon I-75 Express Lane Toll Collection Systems Florida Statewide Tolling Customer Service Center flows into icon Lee County Toll Collection System Florida Statewide Tolling Customer Service Center flows into icon Polk County Parkway Toll Collection Systems Florida Statewide Tolling Customer Service Center flows into icon Skyway Bridge Southern End Financial Institutionsflows into iconFlorida Statewide Tolling Customer Service Center Florida 511flows into iconFlorida Statewide Tolling Customer Service Center Florida DMV Licensing and Registration Systemflows into iconFlorida Statewide Tolling Customer Service Center I-75 Alligator Alley Toll Collection Systemsflows into iconFlorida Statewide Tolling Customer Service Center I-75 Express Lane Toll Collection Systemsflows into iconFlorida Statewide Tolling Customer Service Center Lee County Toll Collection Systemflows into iconFlorida Statewide Tolling Customer Service Center Polk County Parkway Toll Collection Systemsflows into iconFlorida Statewide Tolling Customer Service Center Skyway Bridge Southern Endflows into iconFlorida Statewide Tolling Customer Service Center

National ITS Architecture Subsystems
mapped to the Florida Statewide Tolling Customer Service Center:

National ITS Architecture Services
associated with Florida Statewide Tolling Customer Service Center:


Last Updated 8/25/2025