NCTA Customer Service Center

Status: Existing

Description: The North Carolina Turnpike Authority (NCTA) Customer Service Center processes toll tags in the State of North Carolina.

Stakeholder: NCTA

Architecture Flow Diagrams
which include NCTA Customer Service Center:

• NCTA Customer Service Center Florida Statewide ETC Reciprocity Network
• NCTA Customer Service Center NCTA Toll Plazas

Architecture Flows
to/from the NCTA Customer Service Center:

NCTA Customer Service Center Florida Statewide ETC Reciprocity Network

• toll coordination

NCTA Customer Service Center NCTA Toll Plazas

• payment instructions

Florida Statewide ETC Reciprocity NetworkNCTA Customer Service Center

• toll coordination

NCTA Toll PlazasNCTA Customer Service Center

• payment transactions

National ITS Architecture Subsystems
mapped to the NCTA Customer Service Center:

• Payment Administration Center Subsystem

National ITS Architecture Services
associated with NCTA Customer Service Center:

• TM10 - Electronic Toll Collection (NCTA) -- (Graphic)