z Multimodal Accessible Travel Planning (example project)

Project Description: Multimodal Accessible Travel (MAT) Trip Planning offers the user trip planning and pre–trip guidance services. It generates a trip plan, including a multimodal route and associated service information (e.g., parking information), based on traveler preferences and constraints. The trip plan will be confirmed by the traveler reservations for transit and alternate mode (e.g., airline, rail, and ferry) trip segments, and ancillary services are accepted and processed.

Project Status: Future

Project Stakeholders:

Project Inventory:

Interconnect and Flow

Diagrams

Project Service Packages:

TI04: Trip Planning and Payment (MAT Planning)

Project Information Flows:

Information Flow	Source Element	Destination Element	Status
alternate mode information	IndyGo Operations Center	Private Traveler Services	Future
electric charging reservation request	Private Traveler Services	Electric Charging Management Center	Future
incident information for public	Suburban Municipality Street Department Operations/Dispatch	IndyGo Operations Center	Future
incident information for public	Suburban Municipality Street Department Operations/Dispatch	Private Traveler Services	Future
logged vehicle routes	Private Traveler Services	Suburban Municipality Street Department Operations/Dispatch	Future
maint and constr work plans	Suburban Municipality Street Department Operations/Dispatch	IndyGo Operations Center	Future
maint and constr work plans	Suburban Municipality Street Department Operations/Dispatch	Private Traveler Services	Future
parking information	Private Parking Management System	Private Traveler Services	Future
parking reservation confirmation	Private Parking Management System	Private Traveler Services	Future
parking reservation request	Private Traveler Services	Private Parking Management System	Future
road network conditions	Suburban Municipality Street Department Operations/Dispatch	IndyGo Operations Center	Future
road network conditions	Suburban Municipality Street Department Operations/Dispatch	Private Traveler Services	Future
roadway maintenance status	Suburban Municipality Street Department Operations/Dispatch	IndyGo Operations Center	Future
roadway maintenance status	Suburban Municipality Street Department Operations/Dispatch	Private Traveler Services	Future
shared use status	Micro-Mobility Services	Private Traveler Services	Future
transit and fare schedules	IndyGo Operations Center	Private Traveler Services	Future
transit schedule adherence information	IndyGo Operations Center	Private Traveler Services	Future
transit service information	IndyGo Operations Center	Private Traveler Services	Future
transit trip plan	IndyGo Operations Center	Private Traveler Services	Future
transit trip request	Private Traveler Services	IndyGo Operations Center	Future
trip confirmation	IndyGo Kiosks	IndyGo Operations Center	Future
trip confirmation	IndyGo Kiosks	Private Traveler Services	Future
trip confirmation	Personal Computing Devices	IndyGo Operations Center	Future
trip confirmation	Personal Computing Devices	Private Traveler Services	Future
trip confirmation	Private Traveler Services	IndyGo Operations Center	Future
trip confirmation	Vehicles	Private Traveler Services	Future
trip feedback	Personal Computing Devices	IndyGo Operations Center	Future
trip feedback	Personal Computing Devices	Private Traveler Services	Future
trip feedback	Vehicles	Private Traveler Services	Future
trip plan	IndyGo Operations Center	IndyGo Kiosks	Future
trip plan	IndyGo Operations Center	Personal Computing Devices	Future
trip plan	Private Traveler Services	IndyGo Kiosks	Future
trip plan	Private Traveler Services	Personal Computing Devices	Future
trip plan	Private Traveler Services	Vehicles	Future
trip request	IndyGo Kiosks	IndyGo Operations Center	Future
trip request	IndyGo Kiosks	Private Traveler Services	Future
trip request	Personal Computing Devices	IndyGo Operations Center	Future
trip request	Personal Computing Devices	Private Traveler Services	Future
trip request	Vehicles	Private Traveler Services	Future
user profile	Personal Computing Devices	IndyGo Operations Center	Future
user profile	Personal Computing Devices	Private Traveler Services	Future
user profile	Vehicles	Private Traveler Services	Future
work zone information	Suburban Municipality Street Department Operations/Dispatch	IndyGo Operations Center	Future
work zone information	Suburban Municipality Street Department Operations/Dispatch	Private Traveler Services	Future

Project Functional Requirements (Element - Functional Object):

Electric Charging Management Center - Electric Charging Management

1: The center shall monitor the current operational status of charging stations under its mangement.
2: The center shall maintain the current charging rates for the charging stations under its management.
3: The center shall manage reservations and payment of charging services.
4: The center shall interface receive charging station power status from electric utilities in order to identify any power issues that might affect charging operations.
5: The center shall provide charging station information to traveler information systems.

IndyGo Kiosks - Traveler Trip Planning

1: The public interface for travelers shall receive traffic information from a center and present it to the traveler to support trip planning.
2: The public interface for transit shall receive traffic information from a center and present it to the traveler to support trip planning.
4: The public interface for travelers shall base requests to support trip planning on the traveler's current location or a specific location identified by the traveler, and filter the provided information accordingly.
5: The public interface for travelers shall support traveler trip planning input in audio or manual form.
6: The public interface for travelers shall present trip planning information to the traveler in audible or visual forms consistent with a kiosk, including those that are suitable for travelers with hearing or vision physical disabilities.
8: The traveler support equipment shall provide a mechanism for its user to create/modify a trip plan including selection of mode, route and parking.
9: The traveler support equipment shall receive information on available parking including available spaces with associated information about parking restrictions and location for each available space.

IndyGo Operations Center - Shared Use Operations

1: The center shall accept requests for shared use transportation.
3: The center shall accept updates to the traveler's account as directed by the traveler's personal device.
4: The center shall provide to public transportation the status of the shared use operations.

IndyGo Operations Center - TIC Data Collection

12: The center shall collect information on transit schedule and service changes that adapt the service to better meet needs of responders and the general public in an emergency situation, including special service schedules supporting evacuation.
2: The center shall select real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, transit information, parking information, special event and incident information.
24: The center shall collect, process, and store pathway information.
3: The center shall collect, process, and store maintenance and construction information, including scheduled maintenance and construction work activities and work zone activities.
4: The center shall collect, process, and store transit routes and schedules, transit transfer options, transit fares, and real-time schedule adherence information.

IndyGo Operations Center - TIC Dynamic Ridesharing

1: The center shall accept requests from traveler interface systems for ridesharing as part of a trip plan request.
2: The center shall provide a rideshare match based on origin and destination of the traveler's proposed trip, any routing constraints, preferences specified by the traveler, compatibility of this rideshare with rideshares confirmed by other travelers, the requesting traveler's eligibility data, and traffic data.
4: The center shall arrange connections to transit or other multimodal services for portions of a multi-segment trip that includes ridesharing.
5: The center shall provide a confirmation of the traveler's rideshare match and provide the capability to support a payment transaction for the rideshare service.
6: The center shall store all rideshare matches and traveler eligibility data.

IndyGo Operations Center - TIC Trip Planning

1: The center shall provide the capability to provide specific pre-trip and en route directions to travelers (and drivers), including costs, arrival times, and transfer points.
11: The center shall generate trips based on the use of more than one mode of transport.
12: The center shall use the preferences and constraints specified by the traveler in the trip request to select the most appropriate mode of transport.
3: The center shall support on-line route guidance for travelers using personal devices (such as PDAs).
6: The center shall generate route plans based on current and/or predicted conditions of the road network, scheduled maintenance and construction work activities, and work zone activities.
7: The center shall generate route plans based on transit services, including fares, schedules, and requirements for travelers with special needs.

IndyGo Operations Center - Transit Center Connection Protection

1: The center shall manage service requests for routing of an individual through the transit system.
2: The center shall provide transit plans for both fixed and demand responsive transit to transit passengers.
3: The center shall coordinate with Other Transit Management systems or Multimodal Transportation Service Providers in order to provide a complete multimodal trip plan.
5: The center shall track transit vehicles and identify when connections between transit routes are in jeopardy due to the late arrival of a transit vehicle at a transfer stop or station.
7: The center shall provide a traveler with updates regarding their transit trip, including connection protection actions taken by the center.

Micro-Mobility Services - Shared Use Operations

1: The center shall accept requests for shared use transportation.
4: The center shall provide to public transportation the status of the shared use operations.
6: The center shall accept traveler-specific information sufficient to establish an account for the traveler's use of shared services from the traveler's personal device.

Personal Computing Devices - Personal Trip Planning and Route Guidance

1: The personal traveler interface shall allow a traveler to request and confirm multi-modal route guidance from a specified source to a destination.
12: The personal traveler interface to identify trip planning parameters: Origin, Destination, departure time, arrival time, acceptable modes, so that they might plan for a single coordinated trip using multiple modes using a single action.
14: The personal traveler interface shall be able to save regularly used trips.
2: The personal traveler interface shall forward the request for route guidance to a traveler information center for route calculation.
3: The personal traveler interface shall forward user preferences, background information, constraints, and payment information to the supplying traveler information center.
4: The personal traveler interface shall present personal trip planning information to the traveler in audible or visual forms consistent with a personal device, and suitable for travelers with hearing and vision physical disabilities.

Private Traveler Services - Shared Use Operations

1: The center shall accept requests for shared use transportation.
2: The center shall provide the traveler with a shared use transportation option.
3: The center shall accept updates to the traveler's account as directed by the traveler's personal device.
6: The center shall accept traveler-specific information sufficient to establish an account for the traveler's use of shared services from the traveler's personal device.
7: The center shall provide to the traveler the location of a shared use vehicle which the traveler has reserved.
8: The center shall be able to send an access command to a shared use vehicle to allow the traveler to gain access of the vehicle.

Private Traveler Services - TIC Data Collection

2: The center shall select real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, transit information, parking information, special event and incident information.
24: The center shall collect, process, and store pathway information.
3: The center shall collect, process, and store maintenance and construction information, including scheduled maintenance and construction work activities and work zone activities.
4: The center shall collect, process, and store transit routes and schedules, transit transfer options, transit fares, and real-time schedule adherence information.
5: The center shall collect, process, and store parking information, including location, availability, and fees.
6: The center shall collect, process, and store toll fee information.
7: The center shall collect, process, and store current and forecast road conditions and surface weather conditions.

Private Traveler Services - TIC Dynamic Ridesharing

4: The center shall arrange connections to transit or other multimodal services for portions of a multi-segment trip that includes ridesharing.

Private Traveler Services - TIC Trip Planning

1: The center shall provide the capability to provide specific pre-trip and en route directions to travelers (and drivers), including costs, arrival times, and transfer points.
11: The center shall generate trips based on the use of more than one mode of transport.
12: The center shall use the preferences and constraints specified by the traveler in the trip request to select the most appropriate mode of transport.
13: The center shall provide the capability for the traveler to confirm the proposed trip plan.
15: The center shall generate route plans to account for parking availability.
16: The center shall match a travelers trip plan with what is available or is projected to be available at the time of the trip, respecting all parameters the traveler provided.
2: The center shall include bicycle routes, walkways, skyways, and multi-use trails in the pre-trip and en route directions it provides to travelers.
3: The center shall support on-line route guidance for travelers using personal devices (such as PDAs).
4: The center shall support on-line route guidance for drivers in vehicles.
6: The center shall generate route plans based on current and/or predicted conditions of the road network, scheduled maintenance and construction work activities, and work zone activities.
7: The center shall generate route plans based on transit services, including fares, schedules, and requirements for travelers with special needs.

Vehicles - Light Vehicle Trip Planning and Route Guidance

1: The vehicle shall provide the capability for a driver to request and confirm multi-modal route guidance from a specified source to a destination.
2: The vehicle shall forward the request for route guidance to a traveler information center for route calculation.
3: The vehicle shall forward user preferences, background information, constraints, and payment information to the supplying traveler information center.
4: The vehicle shall present trip information to the driver in audible or visual forms without impairing the driver's ability to control the vehicle in a safe manner.
5: The vehicle shall provide a mechanism for its user to create/modify a trip plan including selection of mode, route and parking.
6: The vehicle shall provide the capability for a driver to obtain route guidance from a specified source to a destination.

Standards:

Project Operational Concepts:

Roles and Responsibilities

Indianapolis Public Transportation Corporation/IndyGo

Manage coordination of transit transfers between routes and modes.
Provide transit system schedule and fare information to multimodal information services for planned trip coordination.

Travelers

Install and use multimodal trip planning applications on personal communication devices.

Suburban Municipalities

Provide road network conditions and incident information to multimodal travel services for trip planning.

Private Parking Service Providers

Provide parking availability, reservation, and fare information to multimodal information services for planned trip coordination.

Electric Vehicle Charging Services

Manage electric charging station operations and back office operations.
Monitor electric charging station occupancy and rates.
Support electric charging station reservations and payment for electric charging.

Private Traveler Services

Collect data from other transportation management centers to inform trip planning services including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, mul
Provide pre-trip and en route trip planning services for travelers.
Provide trip planning for multimodal trips including vehicle, transit, and alternate mode segments (e.g., rail, ferry, bicycle routes, and walkways) based on traveler preferences.

Regional Objectives from the Metropolitan Plan:

1. To enhance transportation options and choices for all users.
1C. Support transit initiatives to improve service quality, access to, and reliability of transit.
2. To implement strategies that address congested segments.
2A. Develop mobility strategies that address system performance and congested transportation segments.
3. To support economic mobility for all Central Indiana residents.
3A. Increase opportunities for residents to reduce transportation costs.
3B. Assure investments are applied equitably without disproportionately affecting disadvantaged populations.
4. To improve job access for Central Indiana commuters.
4A. Improve job access.
7. To preserve or enhance the existing transportation system.
7B. Preserve or enhance the quality and condition of transit resources.
8. To minimize negative impacts of the transportation system on the natural environment.
8B. Support projects that improve air quality.

Last Updated: 2/7/2024