The Pennsylvania Turnpike Commission Offices consist of systems housed at the Operations Control Center, located in Harrisburg, as well as at all other offices/towers along the Turnpike. The PTC Offices' element serves as the focal point for Turnpike emergency management, traffic management, maintenance and construction management, toll administration, traveler information, and other activities associated with the Pennsylvania Turnpike.
PTC Offices support incident management, disaster response and evacuation, security monitoring, and other security and public safety–oriented ITS applications along the Turnpike. It interfaces with other emergency management agencies to support coordinated emergency response.
Traffic management operations performed by the PTC Offices include monitoring and controlling traffic and the road network. The PTC Offices also coordinate traffic information and control strategies with neighboring agencies, including PennDOT and adjacent states.
PTC Offices are responsible for monitoring and managing Turnpike roadway infrastructure construction and maintenance activities. The offices also manage equipment at the roadside, including environmental sensors (RWIS), and the repair and maintenance of both non–ITS and ITS equipment.
PTC Offices also provide toll administration capabilities. Functions include general payment administration and the electronic transfer of authenticated funds from the customer to the Pennsylvania Turnpike Commission.
| Functional Object | Description | User Defined |
|---|
| Emergency Incident Command | 'Emergency Incident Command' provides tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders at or near the incident scene to support local management of an incident. It supports communications with public safety, emergency management, transportation, and other allied response agency centers, tracks and maintains resource information, action plans, and the incident command organization itself. Information is shared with agency centers including resource deployment status, hazardous material information, traffic, road, and weather conditions, evacuation advice, and other information that enables emergency or maintenance personnel in the field to implement an effective, safe incident response. It supports the functions and interfaces commonly supported by a mobile command center. | False |
|---|
| MCM Incident Management | 'MCM Incident Management' supports maintenance and construction participation in coordinated incident response. Incident notifications are shared, incident response resources are managed, and the overall incident situation and incident response status is coordinated among allied response organizations. | False |
|---|
| MCM Maintenance Decision Support | 'MCM Maintenance Decision Support' recommends maintenance courses of action based on current and forecast environmental and road conditions and additional application specific information. Decisions are supported through understandable presentation of filtered and fused environmental and road condition information for specific time horizons as well as specific maintenance recommendations that are generated by the system based on this integrated information. The recommended courses of action are supported by information on the anticipated consequences of action or inaction, when available. | False |
|---|
| MCM Winter Maintenance Management | 'MCM Winter Maintenance Management' manages winter road maintenance, tracking and controlling snow plow operations, roadway treatment (e.g., salt spraying and other material applications), and other snow and ice control operations. It monitors environmental conditions and weather forecasts and uses the information to schedule winter maintenance activities, determine the appropriate snow and ice control response, and track and manage response operations. | False |
|---|
| MCM Work Activity Coordination | 'MCM Work Activity Coordination' disseminates work activity schedules and current asset restrictions to other agencies. Work schedules are coordinated with operating agencies, factoring in the needs and activities of other agencies and adjacent jurisdictions. Work schedules are also distributed to Transportation Information Centers for dissemination to the traveling public. | False |
|---|
| PAC Payment Administration | 'PAC Payment Administration' provides administration and management of payments associated with electronic toll collection, parking payments, and other e–payments. It provides the back office functions that support enrollment, pricing, payment reconciliation with financial institutions, and violation notification to enforcement agencies. It also supports dynamic pricing to support demand management. Secure communications with the financial infrastructure and distributed payment infrastructure, including toll plazas, support electronic payments and other ancillary requirements such as lost payment device identification and management. | False |
|---|
| TIC Data Collection | 'TIC Data Collection' collects transportation–related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that support operational data sharing between centers and deliver traveler information to end–users. A broad range of data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. It also shares data with other transportation information centers. | False |
|---|
| TIC Traveler Information Broadcast | 'TIC Traveler Information Broadcast' disseminates traveler information including traffic and road conditions, incident information, maintenance and construction information, event information, transit information, parking information, and weather information. The same information is broadcast to all equipped traveler interface systems and vehicles. | False |
|---|
| TIC Trip Planning | 'TIC Trip Planning' provides pre–trip and en route trip planning services for travelers. It receives origin, destination, constraints, and preferences and returns trip plan(s) that meet the supplied criteria. Trip plans may be based on current traffic and road conditions, transit schedule information, and other real–time traveler information. Candidate trip plans are multimodal and may include vehicle, transit, and alternate mode segments (e.g., rail, ferry, bicycle routes, and walkways) based on traveler preferences. It also confirms the trip plan for the traveler and supports reservations and advanced payment for portions of the trip. The trip plan includes specific routing information and instructions for each segment of the trip and may also include information and reservations for additional services (e.g., parking) along the route. | False |
|---|