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Richmond District Local Public Safety Centers

Status:

Existing

Definition:

Includes public safety dispatch of Charles City County, Chesterfield County, City of Colonial Heights, City of Hopewell, City of Petersburg, City of Richmond, Dinwiddie County, Goodchland County, Hanover County, Henrico County, New Kent County, Powhatan County, and Prince George County.

Stakeholder:

Richmond District Local Public Safety Agencies

Architecture Flow Diagrams
which include Richmond District Local Public Safety Centers:

• Richmond District Local Public Safety Centers City of Richmond Backup Traffic Operations Center
• Richmond District Local Public Safety Centers City of Richmond Traffic Operations Center
• Richmond District Local Public Safety Centers GRTC Transit Operations Center
• Richmond District Local Public Safety Centers Richmond District Local Public Safety Vehicles
• Richmond District Local Public Safety Centers Richmond District Local Signal Centers
• Richmond District Local Public Safety Centers Shelter Centers
• Richmond District Local Public Safety Centers Special Event Promoters
• Richmond District Local Public Safety Centers VDOT CRO TOC/ATMS
• Richmond District Local Public Safety Centers VDOT Richmond District Maintenance and Construction Residencies
• Richmond District Local Public Safety Centers VSP Center
• Richmond District Local Public Safety Centers VSP Mobile Unified Command Center

Architecture Flows
to/from the Richmond District Local Public Safety Centers:

Richmond District Local Public Safety Centers City of Richmond Backup Traffic Operations Center

• alert notification


• emergency plan coordination


• emergency traffic control request


• evacuation information


• incident information


• incident response status


• resource deployment status


• resource request


• transportation system status

Richmond District Local Public Safety Centers City of Richmond Traffic Operations Center

• alert notification


• emergency plan coordination


• emergency traffic control request


• evacuation information


• incident information


• incident response status


• resource deployment status


• resource request


• transportation system status

Richmond District Local Public Safety Centers GRTC Transit Operations Center

• incident information


• incident response status

Richmond District Local Public Safety Centers Richmond District Local Public Safety Vehicles

• emergency dispatch requests

Richmond District Local Public Safety Centers Richmond District Local Signal Centers

• incident information

Richmond District Local Public Safety Centers Shelter Centers

• care facility status request


• evacuation information

Richmond District Local Public Safety Centers Special Event Promoters

• event confirmation

Richmond District Local Public Safety Centers VDOT CRO TOC/ATMS

• emergency plan coordination


• evacuation coordination


• evacuation information


• incident information


• incident response coordination


• incident response status


• resource request

Richmond District Local Public Safety Centers VDOT Richmond District Maintenance and Construction Residencies

• incident response status

Richmond District Local Public Safety Centers VSP Center

• incident response coordination


• resource coordination

Richmond District Local Public Safety Centers VSP Mobile Unified Command Center

• emergency plan coordination


• incident information


• incident response coordination


• resource coordination

City of Richmond Backup Traffic Operations CenterRichmond District Local Public Safety Centers

• alert status


• emergency plan coordination


• emergency traffic control information


• incident information


• incident response status


• resource deployment status


• resource request


• road network conditions


• road network status assessment


• traffic images

City of Richmond Traffic Operations CenterRichmond District Local Public Safety Centers

• alert status


• emergency plan coordination


• emergency traffic control information


• incident information


• incident response status


• resource deployment status


• resource request


• road network conditions


• road network status assessment

GRTC Transit Operations CenterRichmond District Local Public Safety Centers

• alerts and advisories


• emergency transit schedule information


• emergency transit service response


• transit emergency data


• transit system status assessment

Richmond District Local Public Safety VehiclesRichmond District Local Public Safety Centers

• emergency dispatch response


• emergency vehicle tracking data


• incident scene status

Richmond District Local Signal CentersRichmond District Local Public Safety Centers

• incident information

Shelter CentersRichmond District Local Public Safety Centers

• care facility status


• shelter information

Special Event PromotersRichmond District Local Public Safety Centers

• event plans

VDOT CRO TOC/ATMSRichmond District Local Public Safety Centers

• evacuation coordination


• incident information


• incident response coordination


• resource deployment status


• road network conditions

VDOT Richmond District Maintenance and Construction ResidenciesRichmond District Local Public Safety Centers

• maint and constr resource response


• maint and constr work plans

VSP CenterRichmond District Local Public Safety Centers

• incident response coordination


• resource coordination

VSP Mobile Unified Command CenterRichmond District Local Public Safety Centers

• emergency plan coordination


• incident information


• incident response coordination


• resource coordination

National ITS Architecture Subsystems
mapped to the Richmond District Local Public Safety Centers:

• Emergency Management Center Subsystem

National ITS Architecture Services
associated with Richmond District Local Public Safety Centers:

• MC06 - Work Zone Management - Richmond District -- (Graphic)
• PS01 - Emergency Routing - Richmond District -- (Graphic)
• PS01 - Emergency Call-Taking and Dispatch - Richmond District -- (Graphic)
• PS03 - Emergency Vehicle Preemption - Richmond District -- (Graphic)
• PT05 - Transit Security - PAT -- (Graphic)
• PT05 - Transit Security - GRTC -- (Graphic)

National ITS Architecture Functional Requirements
associated with Richmond District Local Public Safety Centers:

Emergency Call-Taking

1. Theemergency call-taking center shall receive emergency call information from 911 services and present the possible incident information to the emergency system operator.
2. The emergency call-taking center shall support the interface to the Emergency Telecommunications System (e.g. 911 or 7-digit call routing) to receive emergency notification information and provide it to the emergency system operator.
3. The emergency call-taking center shall send a request for remote control of Closed-circuit Television (CCTV) systems from a traffic management center in order to verify the reported incident.
4. The emergency call-taking center shall receive emergency notification information from public transit systems and present the possible incident information to the emergency system operator.
5. The emergency call-taking center shall receive emergency notification information from other public safety agencies and present the possible incident information to the emergency system operator.
6. The emergency call-taking center shall forward the verified emergency information to the responding agency based on the location and nature of the emergency.

Emergency Evacuation Support

1. The center shall request resources from transit agencies as needed to support the evacuation.
2. The center shall develop and exchange evacuation plans with allied agencies prior to the occurrence of a disaster.
3. The center shall provide an interface to the emergency system operator to enter evacuation plans and procedures and present the operator with other agencies’ plans.
4. The center shall provide evacuation information to traffic, transit, maintenance and construction, rail operations, and other emergency management centers as needed.
5. The center shall monitor the progress or status of the evacuation once it begins and exchange tactical plans, prepared during the incident, with allied agencies.
6. The center shall provide traveler information systems with evacuation guidance including basic information to assist potential evacuees in determining whether evacuation is necessary and when it is safe to return.
7. The center shall request traffic management agencies to implement special traffic control strategies and to control evacuation traffic, including traffic on local streets and arterials as well as the major evacuation routes.
8. The center shall manage inter-agency coordination of evacuation operations, from initial planning through the evacuation process and reentry.

Emergency Response Management

1. The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
2. The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
3. The center shall develop, coordinate with other agencies, and store emergency response plans.
4. The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
5. The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.

Emergency Incident Command

1. The center shall assess the status of responding emergency vehicles as part of an incident command.
2. The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers.
3. The center shall track and maintain resource information and action plans pertaining to the incident command.
4. The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions.

Emergency Dispatch

1. The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized.
2. The center shall relay location and incident details to the responding vehicles.
3. The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control.
4. The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle.
5. The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.