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VDOT Central Office

Definition:

The VDOT Central Office in Richmond is responsible for statewide emergency transportation operations including TEOC, Asset Management and VaTraffic. It is also responsible for administering VDOT toll roads, public affairs and other non-operations systems as well as Statewide 511, RWIS, and ADMS programs.

Inventory Elements:

• VDOT Customer Call Center
• VDOT ESS Weather Platform
• VDOT EZ-Pass Customer Service Center
• VDOT ITD
• VDOT OTSaAM System
• VDOT Public Affairs
• VDOT VaTraffic
• Virginia Statewide 511
• Virginia Statewide Travel Time Clearinghouse

Roles and Responsibilities:

Electronic Toll Collection
• In the future, provide vehicle toll tag data to TOC for traffic management and traveler information
• Coordinate with Greenway Center, EZPASS etc for toll administration
• Collect Tolls from users on facilities including Powhite, Parkway George P. Coleman Bridge, and Other Toll Facilities.
• Collect Tolls from users of Dulles Toll Road
• Operate the Smart Tag Center that handles toll administration including back-office and financial administration of Virginia's Toll Facilities