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Virginia's Statewide and District ITS Architectures

 

VDOT Customer Call Center

Status: Existing Voice Comm

Description: VDOT Customer Call Center provides a central location for call–taking and voice interface with the VDOT Residencies and VDOT Traffic Operations Centers.

Stakeholder: VDOT Central Office

Systems Interconnected
with the VDOT Customer Call Center


Architecture Flow Diagrams
which include VDOT Customer Call Center:

Architecture Flows
to/from the VDOT Customer Call Center:

VDOT Customer Call Center flows into icon VDOT District Maintenance and Construction Residencies VDOT Customer Call Center flows into icon VDOT Local Traffic Operations Centers VDOT Customer Call Center flows into icon VDOT Public Affairs VDOT Customer Call Center flows into icon VDOT Statewide ATMS VDOT Customer Call Center flows into icon Virginia Statewide 511 Virginia Statewide 511flows into iconVDOT Customer Call Center

National ITS Architecture Subsystems
mapped to the VDOT Customer Call Center:

National ITS Architecture Services
associated with VDOT Customer Call Center:


Last Updated 9/8/2025