VDOT Central Office

Description: The VDOT Central Office in Richmond is responsible for statewide emergency transportation operations including TEOC, Asset Management and VaTraffic. It is also responsible for administering VDOT toll roads, public affairs and other non–operations systems as well as Statewide 511, RWIS, and ADMS programs.

Inventory Elements:

• VDOT ADMS
• VDOT Asset Management System
• VDOT Critical Infrastructure Security System
• VDOT Customer Call Center
• VDOT ESS Weather Platform
• VDOT Infrastructure Data Provider
• VDOT Public Affairs
• VDOT Roadway Network System
• VDOT Smart-Tag EZ-Pass Customer Service Center
• VDOT Statewide Environmental Sensor Stations (ESS)
• VDOT VaTraffic
• Virginia Statewide 511

Projects:

• none

Roles and Responsibilities:

Archived Data Systems for Virginia Statewide Architecture
• Perform quality checks, error notification, and archive coordination.
• Collect and maintain data and data catalogs from one or more data sources.
• Select and format data residing in an ITS archive to facilitate local, state, and federal government data reporting requirements.
• Perform advanced data analysis and mining features to support discovery of information, patterns, and correlations in large ITS archives.
• Collect and store information supporting the operations of traveler information service providers for use by operations personnel or data archives in the region.
• Collect and store traffic management data for use by operations personnel or data archives in the region.
• Collect and store information related to public safety and emergency management for use by operations personnel or data archives in the region.
• Collects and archives traffic and environmental information directly from the roadside for use in off-line planning, research, and analysis.
• Collect and store maintenance and construction information for use by operations personnel or data archives in the region.

Commercial Vehicle Operations for Virginia Statewide Architecture
• Receive and respond to Mayday messages from vehicles and drivers.
• Respond to commercial vehicle and freight equipment related emergencies including incidents involving hazardous materials as well as the detection of non-permitted transport of security sensitive hazmat.

Electronic Toll Collection for Virginia Statewide Architecture
• Collect traveler information from other centers, consolidate and refine the collected data, and make it available to travelers.

Emergency Management for Virginia Statewide Architecture
• Take emergency calls and collect information about the caller and the reported emergency.
• Forward, when appropriate, emergency call information to the appropriate response agency.
• Dispatch emergency vehicles to incidents.
• Track location and status of emergency vehicles.
• Gather pertinent incident information and relay it the responding units.
• Plan strategically for emergency response.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
• Support coordinated response to incidents.
• Share incident notifications, manage incident response resources and coordinate overall incident situation and response among allied response organizations.
• Manage and support routine maintenance on the roadway or right-of-way including landscape maintenance, hazard removal (roadway debris, dead animals), routine maintenance activities (roadway cleaning, grass cutting), and repair and maintenance of both ITS and non-ITS equipment.
• Collect current and forecast road and weather information that is used to more effectively manage incidents.
• Operate and maintain security surveillance devices and analysis of that data to detect potential threats such as at transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
• Route public safety vehicles to facilitate the quickest/safest arrival either based on real-time traffic information and road conditions or request routes from the traffic management center.
• Provide tactical decision support, resource coordination, and communications integration among public safety agencies for Incident Commands that are established by first responders to support local management of an incident.
• Plan and coordinate evacuation and reentry of a population in the vicinity of a disaster or other emergency that poses a risk to public safety.
• Develop, coordinate with emergency management and other traffic management centers, and execute special traffic management strategies during evacuation and subsequent reentry of a population in the vicinity of a disaster or major emergency.
• Distribute emergency information to the traveling public, including evacuation information and wide-area alerts.
• Monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies in order to identify potential, imminent, or in-progress major incidents or disasters.
• Provide incident notification to other ITS centers to notify the traveling public.
• Operate barrier systems remotely such as gates and other systems that manage entry to roadways, transportation facilities and infrastructure.
• Operate safeguard systems remotely such as blast shields and tunnel exhaust systems that are used to mitigate the impact of incidents on transportation infrastructure.
• Operate and maintain security sensors in areas such as transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.
• Analyze security sensor data and correlate with surveillance data and alerts from other agencies to detect potential threats.
• Disseminate threat information to other agencies.
• Monitor traffic sensor and surveillance systems remotely to detect and verify incidents.
• Monitor external advisory and incident reporting systems, intermodal freight depots, and border crossings for incident information.
• Distribute traveler information and wide-area alerts to traveler telephone information systems such as 511, based on voice-based traveler requests.
• Report identified incidents to operations personnel and other centers.
• Formulate an incident response that takes into account the incident potential, incident impacts, and/or resources required for incident management including proposing and facilitating the dispatch of emergency response and service vehicles.
• Coordinate incident response with all appropriate cooperating agencies.
• Collect traveler information from other centers, consolidate and refine the collected data, and make it available to travelers.
• Control traffic signal controllers remotely to implement traffic management strategies at signalized intersections based on traffic conditions, incidents, emergency vehicle preemptions, pedestrian crossings, etc.
• Disseminate traffic-related data to other centers, the media, and travelers via the driver information systems (DMS, HAR).

Freeway Management for Virginia Statewide Architecture
• Monitor traffic sensors and surveillance (CCTV) equipment.
• Collect current traffic conditions from sensors and surveillance equipment.
• Distribute current traffic conditions to other centers.
• Plan strategically for emergency response.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
• Monitor and support work zone activities remotely, controlling traffic through dynamic message signs (DMS), highway advisory radio, gates and barriers, and informing other groups of activity (e.g., traveler information systems, traffic management centers, other maintenance and construction centers).
• Operate barrier systems remotely such as gates and other systems that manage entry to roadways, transportation facilities and infrastructure.
• Disseminate traffic-related data to other centers, the media, and travelers via the driver information systems (DMS, HAR).

Incident Management for Virginia Statewide Architecture
• Plan strategically for emergency response.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
• Support coordinated response to incidents.
• Share incident notifications, manage incident response resources and coordinate overall incident situation and response among allied response organizations.
• Provide tactical decision support, resource coordination, and communications integration among public safety agencies for Incident Commands that are established by first responders to support local management of an incident.
• Monitor traffic sensor and surveillance systems remotely to detect and verify incidents.
• Monitor external advisory and incident reporting systems, intermodal freight depots, and border crossings for incident information.
• Report identified incidents to operations personnel and other centers.
• Formulate an incident response that takes into account the incident potential, incident impacts, and/or resources required for incident management including proposing and facilitating the dispatch of emergency response and service vehicles.
• Coordinate incident response with all appropriate cooperating agencies.

Maintenance and Construction for Virginia Statewide Architecture
• Plan strategically for emergency response.
• Share information with other public safety agencies via the Emergency Operations Centers to support large-scale incidents and disasters.
• Process current and forecast weather data, road condition information and local environmental data, and use internal models to develop specialized detailed forecasts of local weather and surface conditions.
• Disseminate road weather information to other agencies and centers.
• Collect current and forecast road and weather information that is used to more effectively manage incidents.
• Collect traveler information from other centers, consolidate and refine the collected data, and make it available to travelers.
• Operate and maintain environmental sensors.
• Assimilate collected environmental data with other current and forecast road conditions and surface weather information from weather service providers and roadway maintenance operations.

Traveler Information for Virginia Statewide Architecture
• Disseminate traffic, transit, maintenance and construction, event, and weather information to travelers.
• Provide personalized traffic, transit, maintenance and construction, multimodal, event, and weather information to traveler, upon request.
• Distribute traveler information and wide-area alerts to traveler telephone information systems such as 511, based on voice-based traveler requests.
• Collect traveler information from other centers, consolidate and refine the collected data, and make it available to travelers.