Type: Enterprise

Emergency System Operator

'Emergency System Operator' represents the human entity that monitors all ITS emergency requests, (including those from the E911 Operator) and sets up pre-defined responses to be executed by an emergency management system. The operator may also override predefined responses where it is observed that they are not achieving the desired result. This also includes dispatchers who manage an emergency fleet (police, fire, ambulance, HAZMAT, etc.) or higher order emergency managers who provide response coordination during emergencies.