GoTriangle Regional Call Center

Status

Existing

Description

The GoTriangle Regional Call Center provides a one call center to access transit information and ridesharing services in the Triangle region.

Stakeholders

StakeholderRoleRole Status
GoTriangleOwnsExisting

Physical Objects

Transportation Information Center

Functional Objects

Functional ObjectDescriptionUser Defined
TIC Connected Vehicle Traveler Info DistributionIn support of connected vehicle applications, 'TIC Connected Vehicle Traveler Info Distribution' disseminates traveler information including traffic and road conditions, incident information, maintenance and construction information, event information, transit information, parking information, and weather information. Location–specific or situation–relevant traveler information is sent to short range communications transceivers at the roadside.False
TIC Data Collection'TIC Data Collection' collects transportation–related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that support operational data sharing between centers and deliver traveler information to end–users. A broad range of data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. It also shares data with other transportation information centers.False
TIC Interactive Traveler Information'TIC Interactive Traveler Information' disseminates personalized traveler information including traffic and road conditions, transit information, parking information, maintenance and construction information, multimodal information, event information, and weather information. Tailored information is provided based on the traveler's request in this interactive service.False
TIC Traveler Information Broadcast'TIC Traveler Information Broadcast' disseminates traveler information including traffic and road conditions, incident information, maintenance and construction information, event information, transit information, parking information, and weather information. The same information is broadcast to all equipped traveler interface systems and vehicles.False
TIC Trip Planning'TIC Trip Planning' provides pre–trip and en route trip planning services for travelers. It receives origin, destination, constraints, and preferences and returns trip plan(s) that meet the supplied criteria. Trip plans may be based on current traffic and road conditions, transit schedule information, and other real–time traveler information. Candidate trip plans are multimodal and may include vehicle, transit, and alternate mode segments (e.g., rail, ferry, bicycle routes, and walkways) based on traveler preferences. It also confirms the trip plan for the traveler and supports reservations and advanced payment for portions of the trip. The trip plan includes specific routing information and instructions for each segment of the trip and may also include information and reservations for additional services (e.g., parking) along the route.False

Interfaces To

(View Context Diagram)

Chapel Hill Transit Dispatch Center
Durham County EOC
Durham ECC
Durham TOC
EZ Rider Dispatch Center
GoCary Dispatch Center
GoDurham Fixed Route Dispatch Center
GoRaleigh Dispatch Center
GoTriangle Dispatch Center
GoTriangle Rail Dispatch Center
GoTriangle.org Web Site
Local Media
Local Transit Dispatch Centers
NCDOT 511 System / DriveNC
Orange Bus Transit Dispatch Center
PART Dispatch Center
Private Traveler Information Systems
UNC Dispatch Center
User Personal Computing Devices
Wolfline Dispatch Center