Incident Management for Triangle Regional ITS Architecture Roles and Responsibilities

StakeholderRole and Responsibility
CaryProvide incident information to other traffic management and public safety agencies.
Respond to transit incidents and transit emergencies.
Coordinate incident response for incidents on or adjacent to roadways with public safety agencies, and EOCs in surrounding counties and municipalities, including response for scheduled events.
Input incident information into TIMS.
Provide maintenance resources in response to incidents on arterials.
Receive maintenance resource requests for incident response from county fire/EMS/sheriff, local police/fire/EMS, the state highway patrol, and 911 emergency communications centers.
Receive maintenance resource requests for incident response from the traffic operations center.
Coordinate incident response with county and municipal public safety agencies; traffic management agencies; and the NCDOT, as appropriate.
Coordinate maintenance resources in response to incidents with county and local public works departments; and the NCDOT county maintenance units.
Coordinate operations with traffic management agencies during scheduled events.
Dispatch public safety vehicles to incidents in the municipal limits.
Perform incident detection and verification for all streets within its jurisdiction, and provide this information to traffic management and other public safety agencies.
Receive emergency calls from counties and municipalities in the jurisdiction of individual communication centers.
Coordinate maintenance resources for incidents with other municipal and county maintenance and construction systems as well as NCDOT county maintenance units.
Chapel HillReceive maintenance resource requests for incident response from county fire/EMS/sheriff, local police/fire/EMS, the state highway patrol, and 911 emergency communications centers.
Coordinate incident response for incidents on or adjacent to roadways with public safety agencies, and EOCs in surrounding counties and municipalities, including response for scheduled events.
Coordinate maintenance resources for incidents with other municipal and county maintenance and construction systems as well as NCDOT county maintenance units.
Input incident information into TIMS.
Provide maintenance resources in response to incidents on arterials.
Receive maintenance resource requests for incident response from the traffic operations center.
Provide incident information to other traffic management and public safety agencies.
DurhamProvide maintenance resources in response to incidents on arterials.
Provide incident information to other traffic management and public safety agencies.
Input incident information into TIMS.
Respond to transit incidents and transit emergencies.
Coordinate maintenance resources for incidents with other municipal and county maintenance and construction systems as well as NCDOT county maintenance units.
Receive maintenance resource requests for incident response from county fire/EMS/sheriff, local police/fire/EMS, the state highway patrol, and 911 emergency communications centers.
Receive emergency calls from counties and municipalities in the jurisdiction of individual communication centers.
Perform incident detection and verification for all streets within its jurisdiction, and provide this information to traffic management and other public safety agencies.
Dispatch public safety vehicles to incidents in the county / municipal limits.
Coordinate operations with traffic management agencies during scheduled events.
Coordinate maintenance resources in response to incidents with county and local public works departments; and the NCDOT county maintenance units.
Coordinate incident response with county and municipal public safety agencies; traffic management agencies; and the NCDOT, as appropriate.
Receive maintenance resource requests for incident response from the traffic operations center.
Coordinate incident response for incidents on or adjacent to roadways with public safety agencies, and EOCs in surrounding counties and municipalities, including response for scheduled events.
Durham CountyCoordinate incident response with county and municipal public safety agencies; traffic management agencies; and the NCDOT, as appropriate.
Receive emergency calls from counties and municipalities in the jurisdiction of individual communication centers.
Perform incident detection and verification for all streets within its jurisdiction, and provide this information to traffic management and other public safety agencies.
Coordinate operations with traffic management agencies during scheduled events.
Provide incident information to other traffic management and public safety agencies.
Input incident information into TIMS.
Coordinate incident response for incidents on or adjacent to roadways with public safety agencies, and EOCs in surrounding counties and municipalities, including response for scheduled events.
Dispatch public safety vehicles to incidents in the county / municipal limits.
Local Maintenance and Construction ProvidersCoordinate incident response for incidents on or adjacent to roadways with public safety agencies, and EOCs in surrounding counties and municipalities, including response for scheduled events.
Input incident information into TIMS.
Provide incident information to other traffic management and public safety agencies.
Provide maintenance resources in response to incidents on arterials.
Coordinate maintenance resources for incidents with other municipal and county maintenance and construction systems as well as NCDOT county maintenance units.
Receive maintenance resource requests for incident response from county fire/EMS/sheriff, local police/fire/EMS, the state highway patrol, and 911 emergency communications centers.
Receive maintenance resource requests for incident response from the traffic operations center.
Local Public Safety ProvidersCoordinate operations with traffic management agencies during scheduled events.
Respond to transit incidents and transit emergencies.
Coordinate maintenance resources in response to incidents with county and local public works departments; and the NCDOT county maintenance units.
Dispatch public safety vehicles to incidents in the county / municipal limits.
Perform incident detection and verification for all streets within its jurisdiction, and provide this information to traffic management and other public safety agencies.
Receive emergency calls from counties and municipalities in the jurisdiction of individual communication centers.
Coordinate with the local traffic operations centers for traffic signal pre–emption.
Coordinate incident response with county and municipal public safety agencies; traffic management agencies; and the NCDOT, as appropriate.
Local Traffic Management DepartmentsProvide incident information to other traffic management and public safety agencies.
Coordinate incident response for incidents on or adjacent to roadways with public safety agencies, and EOCs in surrounding counties and municipalities, including response for scheduled events.
Input incident information into TIMS.
NC Department of Emergency and Public SafetyDispatch highway patrol vehicles to incidents within its jurisdiction.
Perform incident detection and verification for all state–operated roadways in the region, and provide this information to traffic management and other public safety agencies.
Receive emergency calls from cell phones for incidents in the region.
Coordinate incident response with county and municipal public safety agencies; traffic management agencies; and NCDOT, as appropriate.
Coordinate maintenance resources in response to incidents with the county and local public works department; and the NCDOT county maintenance units.
Coordinate operations with traffic management agencies during scheduled events.
NC Department of TransportationInput incident information into TIMS.
Coordinate maintenance resources for incidents with other regional maintenance and construction operations, and other NCDOT county maintenance units.
Provide incident information to other traffic management and public safety agencies.
Provide maintenance resources in response to incidents on highways and state–operated arterials.
Receive maintenance resource requests for incident response from county fire/EMS/sheriff, local police/fire/EMS, the state highway patrol, and 911 emergency communications centers.
Receive maintenance resource requests for incident response from municipal TOCs and regional public safety agencies.
Coordinate incident response for incidents on or adjacent to highways and state–operated roads with public safety agencies, and EOCs in surrounding counties and municipalities, including response for scheduled events.
RaleighProvide incident information to other traffic management and public safety agencies.
Receive emergency calls from counties and municipalities in the jurisdiction of individual communication centers.
Dispatch public safety vehicles to incidents in the county / municipal limits.
Coordinate operations with traffic management agencies during scheduled events.
Respond to transit incidents and transit emergencies.
Coordinate maintenance resources in response to incidents with county and local public works departments; and the NCDOT county maintenance units.
Coordinate incident response with county and municipal public safety agencies; traffic management agencies; and the NCDOT, as appropriate.
Receive maintenance resource requests for incident response from the traffic operations center.
Perform incident detection and verification for all streets within its jurisdiction, and provide this information to traffic management and other public safety agencies.
Provide maintenance resources in response to incidents on arterials.
Input incident information into TIMS.
Coordinate maintenance resources for incidents with other municipal and county maintenance and construction systems as well as NCDOT county maintenance units.
Coordinate incident response for incidents on or adjacent to roadways with public safety agencies, and EOCs in surrounding counties and municipalities, including response for scheduled events.
Receive maintenance resource requests for incident response from county fire/EMS/sheriff, local police/fire/EMS, the state highway patrol, and 911 emergency communications centers.
Wake CountyProvide incident information to other traffic management and public safety agencies.
Coordinate incident response for incidents on or adjacent to roadways with public safety agencies, and EOCs in surrounding counties and municipalities, including response for scheduled events.
Input incident information into TIMS.
Provide maintenance resources in response to incidents on arterials.
Receive maintenance resource requests for incident response from county fire/EMS/sheriff, local police/fire/EMS, the state highway patrol, and 911 emergency communications centers.
Receive maintenance resource requests for incident response from the traffic operations center.
Coordinate incident response with county and municipal public safety agencies; traffic management agencies; and the NCDOT, as appropriate.
Coordinate maintenance resources in response to incidents with county and local public works departments; and the NCDOT county maintenance units.
Coordinate operations with traffic management agencies during scheduled events.
Dispatch public safety vehicles to incidents in the county / municipal limits.
Perform incident detection and verification for all streets within its jurisdiction, and provide this information to traffic management and other public safety agencies.
Receive emergency calls from counties and municipalities in the jurisdiction of individual communication centers.
Coordinate maintenance resources for incidents with other municipal and county maintenance and construction systems as well as NCDOT county maintenance units.