Triangle Region ITS Architecture

Transit Services for Triangle Regional ITS Architecture Roles and Responsibilities

Stakeholder	Role and Responsibility
Cary	Provide transit security on all transit vehicles through silent alarms and on–board video surveillance.
	Smart card fare coordination with other regional transit agencies.
	Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Communicate the collected passenger data entering and existing a transit vehicle back to the transit management center.
	Count the number of passengers entering and exiting a transit vehicle using sensors mounted on the vehicle.
	Coordinate with the local traffic operations centers for traffic signal priority.
	Provide transit traveler information on the agency's traveler information systems.
	Coordinate with multimodal transportation agencies, including airports, commuter rails, and heavy rail.
	Provide transit traveler information to private sector traveler information services and on all transit vehicles.
	Provide automated transit maintenance scheduling through automated vehicle condition.
	Provide automated dispatch and scheduling for the fixed–route system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Monitor transit facilities for safety and security purposes using video surveillance and through transit user activated alarms.
	Coordinate transit security incidents with local police and the county sheriff.
	Provide transit passenger electronic fare payment capabilities on all transit vehicles.
	Provide automated dispatch and scheduling for the demand–responsive or paratransit system.
	Provide customer service interfaces with demand–responsive users –– IVR, text, web.
	Track and evaluate schedule performance on all fixed–route transit vehicles.
	Provide transit schedule and fare information to the GoTriangle call center, GoTriangle website, and NC 511.
	Track the location of transit vehicles.
	Coordinate transit schedules with other local transit agencies, particularly for transit connections at transit transfer points.
Chapel Hill	Coordinate transit security incidents with local police and the county sheriff.
	Communicate the collected passenger data entering and existing a transit vehicle back to the transit management center.
	Count the number of passengers entering and exiting a transit vehicle using sensors mounted on the vehicle.
	Coordinate with the local traffic operations centers for traffic signal priority.
	Provide transit traveler information on the agency's traveler information systems.
	Coordinate with multimodal transportation agencies, including airports, commuter rails, and heavy rail.
	Coordinate transit schedules with other local transit agencies, particularly for transit connections at transit transfer points.
	Smart card fare coordination with other regional transit agencies.
	Provide transit traveler information to private sector traveler information services and on all transit vehicles.
	Provide automated transit maintenance scheduling through automated vehicle condition.
	Provide transit passenger electronic fare payment capabilities on all transit vehicles.
	Provide automated dispatch and scheduling for the demand–responsive or paratransit system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Provide customer service interfaces with demand–responsive users –– IVR, text, web.
	Track and evaluate schedule performance on all fixed–route transit vehicles.
	Provide transit schedule and fare information to the GoTriangle call center, GoTriangle website, and NC 511.
	Provide automated dispatch and scheduling for the fixed–route system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Track the location of transit vehicles.
	Provide transit security on all transit vehicles through silent alarms and on–board video surveillance.
	Monitor transit facilities for safety and security purposes using video surveillance and through transit user activated alarms.
Duke University	Provide automated dispatch and scheduling for the fixed–route system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Provide transit schedule and fare information to the GoTriangle call center, GoTriangle website, and NC 511.
	Track and evaluate schedule performance on all fixed–route transit vehicles.
	Provide customer service interfaces with demand–responsive users –– IVR, text, web.
	Monitor transit facilities for safety and security purposes using video surveillance and through transit user activated alarms
	Coordinate transit schedules with other local transit agencies, particularly for transit connections at transit transfer points.
	Track the location of transit vehicles.
Durham	Count the number of passengers entering and exiting a transit vehicle using sensors mounted on the vehicle.
	Smart card fare coordination with other regional transit agencies.
	Communicate the collected passenger data entering and existing a transit vehicle back to the transit management center.
	Provide transit traveler information to private sector traveler information services and on all transit vehicles.
	Coordinate with the local traffic operations centers for traffic signal priority.
	Provide transit traveler information on the agency's traveler information systems.
	Track the location of transit vehicles.
	Track and evaluate schedule performance on all fixed–route transit vehicles.
	Provide customer service interfaces with demand–responsive users –– IVR, text, web.
	Provide automated dispatch and scheduling for the demand–responsive or paratransit system.
	Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Provide transit schedule and fare information to the GoTriangle call center, GoTriangle website, and NC 511.
	Provide automated dispatch and scheduling for the fixed–route system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Provide transit passenger electronic fare payment capabilities on all transit vehicles.
	Coordinate transit security incidents with local police and the county sheriff.
	Monitor transit facilities for safety and security purposes using video surveillance and through transit user activated alarms.
	Provide transit security on all transit vehicles through silent alarms and on–board video surveillance.
	Provide automated transit maintenance scheduling through automated vehicle condition.
	Coordinate transit schedules with other local transit agencies, particularly for transit connections at transit transfer points.
	Coordinate with multimodal transportation agencies, including airports, commuter rails, and heavy rail.
GoTriangle	Provide transit schedule and fare information to the GoTriangle call center, GoTriangle website, and NC 511.
	Provide transit passenger electronic fare payment capabilities on all transit vehicles.
	Provide automated dispatch and scheduling for the fixed–route system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Track and evaluate schedule performance on all fixed–route transit vehicles.
	Provide customer service interfaces with demand–responsive users –– IVR, text, web.
	Track the location of transit vehicles.
	Provide transit traveler information to private sector traveler information services and on all transit vehicles.
	Coordinate transit security incidents with local police and the county sheriff.
	Monitor transit facilities for safety and security purposes using video surveillance and through transit user activated alarms.
	Provide transit security on all transit vehicles through silent alarms and on–board video surveillance.
	Provide automated transit maintenance scheduling through automated vehicle condition.
	Coordinate transit schedules with other local transit agencies, particularly for transit connections at transit transfer points.
	Coordinate with multimodal transportation agencies, including airports, commuter rails, and heavy rail.
	Provide transit traveler information on the agency's traveler information systems.
	Coordinate with the local traffic operations centers for traffic signal priority.
	Count the number of passengers entering and exiting a transit vehicle using sensors mounted on the vehicle.
	Communicate the collected passenger data entering and existing a transit vehicle back to the transit management center.
	Smart card fare coordination with other regional transit agencies.
	Provide automated dispatch and scheduling for the demand–responsive or paratransit system.
	Provide operator instructions and receive schedule performance information from transit vehicles while in service.
Local Transit Operators	Track the location of transit vehicles.
	Coordinate with multimodal transportation agencies, including airports, commuter rails, and heavy rail.
	Coordinate transit schedules with other local transit agencies, particularly for transit connections at transit transfer points.
NC State University	Provide transit security on all transit vehicles through silent alarms and on–board video surveillance.
	Track and evaluate schedule performance on all fixed–route transit vehicles.
	Provide automated dispatch and scheduling for the fixed–route system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Provide transit passenger electronic fare payment capabilities on all transit vehicles.
	Provide transit schedule and fare information to the GoTriangle call center, GoTriangle website, and NC 511.
	Coordinate transit security incidents with local police and the county sheriff.
	Monitor transit facilities for safety and security purposes using video surveillance and through transit user activated alarms.
	Provide transit traveler information on the agency's traveler information systems.
	Smart card fare coordination with other regional transit agencies.
	Provide transit traveler information to private sector traveler information services and on all transit vehicles.
	Track the location of transit vehicles.
	Provide operator instructions and receive schedule performance information from transit vehicles while in service.
Orange County	Smart card fare coordination with other regional transit agencies.
	Track the location of transit vehicles.
	Provide customer service interfaces with demand–responsive users –– IVR, text, web.
	Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Provide transit passenger electronic fare payment capabilities on all transit vehicles.
	Provide automated dispatch and scheduling for the demand–responsive or paratransit system.
Raleigh	Provide transit traveler information on the agency's traveler information systems.
	Coordinate with the local traffic operations centers for traffic signal priority.
	Provide automated dispatch and scheduling for the fixed–route system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Coordinate with multimodal transportation agencies, including airports, commuter rails, and heavy rail.
	Coordinate transit schedules with other local transit agencies, particularly for transit connections at transit transfer points.
	Provide automated transit maintenance scheduling through automated vehicle condition.
	Provide transit security on all transit vehicles through silent alarms and on–board video surveillance.
	Monitor transit facilities for safety and security purposes using video surveillance and through transit user activated alarms.
	Coordinate transit security incidents with local police and the county sheriff.
	Communicate the collected passenger data entering and existing a transit vehicle back to the transit management center.
	Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Smart card fare coordination with other regional transit agencies.
	Provide transit passenger electronic fare payment capabilities on all transit vehicles.
	Count the number of passengers entering and exiting a transit vehicle using sensors mounted on the vehicle.
	Provide customer service interfaces with demand–responsive users –– IVR, text, web.
	Provide automated dispatch and scheduling for the demand–responsive or paratransit system.
	Provide transit schedule and fare information to the GoTriangle call center, GoTriangle website, and NC 511.
	Provide transit traveler information to private sector traveler information services and on all transit vehicles.
	Track the location of transit vehicles.
	Track and evaluate schedule performance on all fixed–route transit vehicles.
School Districts	Track and evaluate schedule performance on all fixed–route transit vehicles.
	Provide transit schedule and fare information to the GoTriangle call center, GoTriangle website, NC 511, and private sector traveler information systems.
	Provide automated dispatch and scheduling for the fixed–route system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Track the location of transit vehicles.
UNC	Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Provide automated dispatch and scheduling for the fixed–route system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Provide automated dispatch and scheduling for the demand–responsive or paratransit system.
	Provide customer service interfaces with demand–responsive users –– IVR, text, web.
	Monitor transit facilities for safety and security purposes using video surveillance and through transit user activated alarms
Wake County	Provide customer service interfaces with demand–responsive users –– IVR, text, web.
	Provide automated dispatch and scheduling for the demand–responsive or paratransit system. Provide operator instructions and receive schedule performance information from transit vehicles while in service.
	Provide transit passenger electronic fare payment capabilities on all transit vehicles.
	Smart card fare coordination with other regional transit agencies.
	Track the location of transit vehicles.