Electronic Toll Collection for Triangle Regional ITS Architecture Roles and Responsibilities

StakeholderRole and Responsibility
NC Turnpike AuthorityProvide smart card fare capabilities and coordinate with other regional agencies.
Provide electronic fare payment capabilities with other regional agencies.
Provide customer account information using a web–site.
Operate toll collection equipment on toll roads
Operate a customer service center to process toll transactions and handle violations processing.
Coordinate with the department of motor vehicles and county courts to collect tolls from violators.